Veterinary Client Services Specialist (Emergency & Specialty)

Ethos Veterinary Health; Houston (TX); In loco; USD 23.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) with matching

Health, Dental, Vision insurance

HSA / FSA

Life and Disability insurance

PTO and Holidays

Pet Discount

Professional development and tuition

Uniform stipend

Retirement plan

Descrizione del lavoro

Gulf Coast Veterinary Specialists (GCVS) in Houston, TX, is hiring a Client Service Representative to be the first point of contact for clients and patients in our emergency, critical care, and specialty departments.

Earn $17-$19/hr with a $3/hr weekend differential. Full-time benefits include retirement, health coverage, HSA/FSA, PTO, and more. Schedule includes two shifts, Mon–Fri with some extended Tue–Thu and weekend hours. Fluency in English is required.

Competenze

• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Fluent in English (spoken & written).
• Positive first impression and empathic client interaction.

Mansioni

• Educate clients about services and support referring vets.
• Coordinate appointments at a multi-specialist hospital.
• Manage reminders and follow‑ups via phone and email.
• Keep client/pet records accurate and up to date.

Conoscenze

Communication

Customer service

Multitasking

Flexibility

Fluent English

Descrizione del lavoro

Gulf Coast Veterinary Specialists (GCVS) in Houston, TX, is hiring a Client Service Representative to be the first point of contact for clients and patients in our emergency, critical care, and specialty departments.

Earn $17-$19/hr with a $3/hr weekend differential. Full-time benefits include retirement, health coverage, HSA/FSA, PTO, and more. Schedule includes two shifts, Mon–Fri with some extended Tue–Thu and weekend hours. Fluency in English is required.