Veterinary Client Services Rep — Full-Time (4x10s)

Friendship Hospital for Animals; Washington (Washington County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision, HSA/FSA

PTO and CE allowance

Life insurance

401k with match

Metro discounts

Pet care discounts

Inclusive culture

Job summary

Friendship Hospital for Animals in Washington, DC, is seeking a friendly Veterinary Customer Service Representative to support our primary care, emergency, and specialty teams. This role emphasizes excellent client communication and a warm, collaborative approach.

The ideal candidate will bring strong interpersonal skills and a proactive attitude; veterinary experience is a plus, but willingness to learn is valued.

Qualifications

• Attention to detail and strong communication skills are required.
• Experience in a veterinary setting is a plus but not required.
• Must be self-motivated and eager to learn.

Responsibilities

• Greet clients and manage front-desk communications in a veterinary hospital.
• Support ongoing client experience across primary care, emergency, and specialty teams.
• Coordinate scheduling and assist with administrative tasks as needed.

Skills

Attention to detail

Excellent communication skills

Willingness to learn

Job description

Friendship Hospital for Animals in Washington, DC, is seeking a friendly Veterinary Customer Service Representative to support our primary care, emergency, and specialty teams. This role emphasizes excellent client communication and a warm, collaborative approach.

The ideal candidate will bring strong interpersonal skills and a proactive attitude; veterinary experience is a plus, but willingness to learn is valued.