Veterinary Customer Service Representative

family health association of iran (fhai); Washington (District of Columbia); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Medical, Dental, Vision

Generous PTO and CE allowance

401k with match

Pet care discounts

Job summary

Friendship Hospital for Animals in Washington D.C. is seeking friendly Veterinary Customer Service Representatives to support our primary care and emergency teams. Ideal candidates have strong communication skills and a desire to learn, with previous veterinary experience as a plus.

This full-time role features four 10-hour shifts per week. Benefits include competitive compensation, medical/dental/vision coverage, generous PTO, and a welcoming culture that emphasizes teamwork and diversity.

Qualifications

• Strong communication skills and a desire to learn.
• Previous experience in a veterinary hospital is a plus but not required.

Responsibilities

• Set the tone for the client experience.
• Provide excellent customer service in a dynamic environment.

Skills

Attention to detail

Excellent communication skills

Willingness to learn

Job description

Friendship Hospital for Animals, a leading AAHA- accredited hospital located in Washington D.C. is seeking friendly and enthusiastic Veterinary Customer Service Representatives to support our thriving primary care, emergency, and specialty teams. If you have strong communication skills and want to work as a part of a collaborative and diverse team – we’d love to meet you!

About the role:

As the face of Friendship, the client service representative sets the tone for the client experience. This person will have excellent communication skills, is self motivated, and engaging in a dynamic environment. Our ideal candidate has previous client facing experience in a veterinary setting, but if you’re willing to learn we are willing to teach!

Schedule:

This is a full time role with four 10 hour shifts per week. Some weekends and holidays may be required.

What's in it for you?

• Competitive compensation
• Medical, Dental, Vision, HSA/FSA
• Generous PTO and CE allowance
• Life insurance
• 401k with match
• Metro discounts with easy access to public transportation
• Pet care discounts
• A welcoming, inclusive culture that values learning, kindness, and teamwork

Qualifications

• Attention to detail, excellent communication skills, and a strong desire to learn.
• Previous experience in a veterinary hospital a huge plus, but not required.

We're exclusively seeking veterinary professionals who embrace a nurturing, cooperative, and ethical environment, where genuine individuals come together to share knowledge, uplift one another, grow, and do their best work – while having fun along the way.

Friendship Hospital for Animals is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ready to join the team?

Apply now or learn more at friendshiphospital.com

US Pay Range

$22—$22 USD