Veterinary Client Services Lead – ER & Critical Care

Inside Higher Ed; Gainesville (FL); On-site; USD 30,307 - 35,817; Full time

Job summary

A leading institution in education is seeking a Veterinary Client Services Supervisor in Gainesville, Florida. The role requires overseeing staff, ensuring high-quality client service, and managing problem-solving in a fast-paced environment. A minimum of an Associate's degree and two years of relevant experience is required. Strong interpersonal and critical thinking skills are essential. Competitive salary offered, with responsibilities including oversight of the emergency and critical care client services desk.

Qualifications

• 2 years of relevant experience required with an Associate's degree.
• 4 years of relevant experience required with a high school diploma or equivalent.
• Ability to work in stressful situations.

Responsibilities

• Oversee a team of 7-9 full-time staff.
• Ensure excellent client service and quality patient care.
• Handle customer interactions and problem-solving.

Skills

Knowledge of medical terminology

Excellent verbal communication

Team collaboration

Critical thinking skills

Problem-solving skills

Education

Associate's degree

High school diploma or equivalent

Tools

Office suite software (Excel)

Job description

A leading institution in education is seeking a Veterinary Client Services Supervisor in Gainesville, Florida. The role requires overseeing staff, ensuring high-quality client service, and managing problem-solving in a fast-paced environment. A minimum of an Associate's degree and two years of relevant experience is required. Strong interpersonal and critical thinking skills are essential. Competitive salary offered, with responsibilities including oversight of the emergency and critical care client services desk.