Veterinary Client Experience Specialist

Thrive Pet Healthcare; Hoffman Estates (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off (8 weeks parental leave)

Medical, dental, vision insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Pet perks: free exams and discounts

401k program

CE and development opportunities

Student loan support

Mental health benefits

Job summary

Thrive Pet Healthcare Specialists in Hoffman Estates, IL is seeking a Veterinary Client Service Representative to deliver end-to-end client service for pets and their families. This role emphasizes compassionate care and collaboration with a hospital that blends local culture with Thrive's national resources.

The position offers a full-time schedule with a 3-day work week option, requiring flexible availability including nights, weekends, and holidays.

Qualifications

• Previous veterinary customer service experience is required.
• Experience as an Emergency/Specialty Veterinary Client Service Representative is preferred.
• Flexible availability—nights, weekends, holidays.

Skills

Veterinary customer service

Emergency/Specialty veterinary CS

Flexible availability

Job description

Thrive Pet Healthcare Specialists in Hoffman Estates, IL is seeking a Veterinary Client Service Representative to deliver end-to-end client service for pets and their families. This role emphasizes compassionate care and collaboration with a hospital that blends local culture with Thrive's national resources.

The position offers a full-time schedule with a 3-day work week option, requiring flexible availability including nights, weekends, and holidays.