Veterinary Client Service Specialist: Compassionate Pet Care

Thrive Pet Healthcare; Lynnwood (WA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Healthcare insurance

HSA/FSAs

Pet perks

Backup care support

Mental health

401k

CE & development

Scholarships

Job summary

Thrive Pet Healthcare's Veterinary Specialty Center Seattle in Lynnwood, WA is seeking a Veterinary Client Service Representative to join our 24/7 emergency and specialty hospital network. This full-time CSR will handle phone calls, appointments, admissions, payments, and client communication with compassion and professionalism in a fast-paced environment.

The role emphasizes teamwork, excellent client service, and the ability to multitask while maintaining a welcoming atmosphere for clients and

Qualifications

• Excellent communication, teamwork, and customer service skills.
• Multitasking abilities with a positive attitude.
• Able to type 60-80 wpm; experience in a veterinary clinic preferred.

Responsibilities

• Answer the phone, differentiate between routine and emergency cases, schedule appointments, greet clients, admit and check out patients, process payments.
• Maintain clear communication between clients and staff.
• Provide compassionate, efficient service while handling interruptions.
• Represent the clinic professionally to ensure a positive client experience.

Skills

Excellent communication

Team Player

Customer service

Multitasking

Positive attitude

Typing 60-80 wpm

Vet clinic experience

Job description

Thrive Pet Healthcare's Veterinary Specialty Center Seattle in Lynnwood, WA is seeking a Veterinary Client Service Representative to join our 24/7 emergency and specialty hospital network. This full-time CSR will handle phone calls, appointments, admissions, payments, and client communication with compassion and professionalism in a fast-paced environment.

The role emphasizes teamwork, excellent client service, and the ability to multitask while maintaining a welcoming atmosphere for clients and