Veterinary Client Service Representative

Thrive Pet Healthcare; South Riding (VA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Continuing education through ThriveU

Leadership workshops

Career growth opportunities

Job summary

Thrive Pet Healthcare's Dulles South Veterinary Center in South Riding, VA, is seeking a part-time Veterinary Client Service Representative to join its community. You will coordinate appointments, manage client communications, guide visitors through check-in, and support admissions and discharges, ensuring every client interaction reflects exceptional care and compassion.

Thrive offers growth through ThriveU courses, live leadership workshops, and a pathway to broader roles across its nationwide

Qualifications

• Minimum 2 years of client/customer service experience.
• Experience in a veterinary clinic setting preferred.
• Positive work attitude and self-motivation.
• Excellent communication and organizational skills.

Responsibilities

• Coordinate appointments and manage client communications.
• Guide visitors through check-in and support admissions/discharges.
• Ensure every client interaction reflects exceptional care and compassion.
• Handle other client services as needed to support the clinic.

Job description

Description

Dulles South Veterinary Center is looking for a part-time Veterinary Client Service Representative to join our team as part of the Thrive Pet Healthcare community in South Riding, VA.

About You

You'll play an important role in pets' lives by creating a welcoming and supportive experience for their families from start to finish. Your life-changing work will range from coordinating appointments, managing client communications and guiding visitors through the check-in process, to support services including patient admissions, discharges and ensuring every client interaction reflects exceptional care and compassion.

Your Experience & Skills

• Minimum 2 years of Client/Customer Service related experience required
• Experience in a veterinary clinic setting strongly preferred
• Possesses a positive work attitude
• Self-motivated
• Excellent communication and organization skills

You'll Grow With Us

Here, you can grow your career as best fits you through access to comprehensive learning and skillset programs. You can build your skills and earn credentials through:

• Our vast, diverse, and free library of continuing education courses - ThriveU
• Live, virtual interactive workshops to develop valuable leadership skills
• A program designed to teach you the fundamentals of running a pet hospital

And, with so many locations nationwide, you can find and move into any specialty, hospital type, or environment. Join us and provide your best care at a clinic that is deeply rooted within its community and bolstered by the resources of Thrive Pet Healthcare.

Some benefits shown are only for full-time team members who work 30 hours or more per week. Certain Benefits may be subject to waiting periods or length of service requirements.

Compensation is negotiable based on experience and credentials, with an expected starting range of $18 - $20 / hour. The actual compensation will carefully consider a wide range of factors including your skills, qualifications, experience, and location.

About Thrive

Thrive Pet Healthcare creates the future of pet well-being through medical excellence, innovative technology, and a connected community of teams and partners. Today, its network of 360+ primary, emergency, and specialty hospitals across the U.S. cares for pets of all ages and health needs, while portfolio companies provide tools and technology that help veterinary teams work smarter and deliver better care. Thrive invests in its people - through mentorship, leadership programs, continuing education, and well-being initiatives - so teams can grow and feel supported. For pet owners, convenient solutions such as a mobile app, Thrive Plus membership, HereFurYou Helpline, online booking and flexible financial options make accessing quality care simpler - giving families the peace of mind their pets deserve. Learn more at thrivepetcare.com.

We welcome you to join our story and join where #WeThriveTogether.