Veterinary Client Experience Specialist

Town and Country Veterinary Associates; Vernon (CT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Retirement benefits

Flexible schedules

Career development

Employee assistance

Referral program

Job summary

The CSR role emphasizes patience, clear communication, and teamwork with veterinarians and technicians. Weekend availability, high school diploma, and veterinary exposure preferred. We offer paid time off, comprehensive health benefits, and opportunities for growth within a supportive practice.

Qualifications

• High school diploma or equivalent (required).
• Previous veterinary experience preferred.
• Excellent client service and communication skills.
• Willingness to work on weekends.

Responsibilities

• Leads practice opening and closing procedures.
• Maintains front desk, waiting area, and exam room cleanliness.
• Processes cash, checks, and card payments.
• Schedules appointments with doctor preferences.
• Maintains client/patient records and correspondence.
• Answers calls with proper etiquette.

Skills

Patience & Compassion

Collaboration & Teamwork

Communicating

Active Listening

Organization Skills

Client Satisfaction

Education

High school diploma or equivalent

Job description

The CSR role emphasizes patience, clear communication, and teamwork with veterinarians and technicians. Weekend availability, high school diploma, and veterinary exposure preferred. We offer paid time off, comprehensive health benefits, and opportunities for growth within a supportive practice.