Client Service Representative (FULL TIME)

VCA Animal Hospitals, Inc; West Hartford (CT); Presencial; USD 25.000 - 30.000; Jornada completa

Descripción de la vacante

VCA Veterinary Specialists of CT is seeking an experienced Veterinary Receptionist to join our fast-paced clinic team. You will greet clients, schedule appointments, handle payments and maintain patient records with professionalism and compassion for animals.

The ideal candidate has excellent communication skills, is organized and detail-oriented, and prefers a collaborative environment. Prior veterinary or customer service experience is preferred.

Formación

• Excellent communication skills
• Organized and detail-oriented
• Passion for animals
• 1 year veterinary experience (preferred)
• 1 year customer service experience (preferred)

Responsabilidades

• Greet clients and their pets in a friendly and professional manner.
• Answer phone calls and respond to inquiries from clients.
• Schedule appointments and maintain accurate records of patient visits.
• Collect payments from clients and provide receipts.
• Maintain the cleanliness of the reception area.
• Provide general information about services offered by the clinic.

Conocimientos

Customer service

Scheduling

Payments

Record keeping

Descripción del empleo

Job Type: FULL TIME

Pay Range: $18-$22 depending on experience

Shift Differentials Available

Job description

VCA Veterinary Specialists of CT is looking for an experienced Veterinary Receptionist to join our team. The successful candidate will be responsible for providing excellent customer service, scheduling appointments, handling payments, and managing patient records. The ideal candidate should have excellent communication skills, be organized and detail-oriented, and have a passion for animals. This is a great opportunity for someone who is looking to work in a fast-paced environment and make a difference in the lives of animals.

Responsibilities

• Greet clients and their pets in a friendly and professional manner.
• Answer phone calls and respond to inquiries from clients.
• Schedule appointments and maintain accurate records of patient visits.
• Collect payments from clients and provide receipts.
• Maintain the cleanliness of the reception area.
• Provide general information about services offered by the clinic.

Experience

• Veterinary experience: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Benefits

• We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com