Veterinary Client Experience Specialist

East Louisville Animal Hospital; Shreveport (LA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Employee discounts on pet care services

Continuing education opportunities

Advancement pathways

Job summary

A vibrant animal care facility in Shreveport, LA is seeking a Veterinary Client Service Coordinator to enhance client experiences. You will be the first point of contact, providing administrative support while maintaining compassion for pets and their families. The ideal candidate has strong emotional maturity, customer service skills, and some experience in accounting. Join a supportive team dedicated to animal care and enjoy competitive pay along with career growth opportunities.

Qualifications

• Emotional maturity to handle stress and challenges professionally.
• Strong customer service skills for creating positive client experiences.
• Accounts receivable experience is preferred but not mandatory.
• Organizational and multitasking abilities in a busy environment.
• Veterinary knowledge would be beneficial for handling patient care.
• Technical proficiency with scheduling and recordkeeping software.
• Collaborative attitude and ability to work as part of a team.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Greet and assist clients in a friendly and professional manner.
• Manage appointments, billing, and patient records accurately.
• Support accounts receivable operations in the clinic.
• Collaborate with the medical team for smooth clinic operations.

Skills

Emotional Maturity

Customer Service

Exceptional Administrative Skills

Clinical/Medical Knowledge

Tech-Savvy

Team Player

Bilingual (English and Spanish)

Job description

A vibrant animal care facility in Shreveport, LA is seeking a Veterinary Client Service Coordinator to enhance client experiences. You will be the first point of contact, providing administrative support while maintaining compassion for pets and their families. The ideal candidate has strong emotional maturity, customer service skills, and some experience in accounting. Join a supportive team dedicated to animal care and enjoy competitive pay along with career growth opportunities.