Veterinary Receptionist

East Louisville Animal Hospital; Shreveport (LA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Employee discounts on pet care services

Continuing education opportunities

Advancement pathways

Job summary

A vibrant animal care facility in Shreveport, LA is seeking a Veterinary Client Service Coordinator to enhance client experiences. You will be the first point of contact, providing administrative support while maintaining compassion for pets and their families. The ideal candidate has strong emotional maturity, customer service skills, and some experience in accounting. Join a supportive team dedicated to animal care and enjoy competitive pay along with career growth opportunities.

Qualifications

• Emotional maturity to handle stress and challenges professionally.
• Strong customer service skills for creating positive client experiences.
• Accounts receivable experience is preferred but not mandatory.
• Organizational and multitasking abilities in a busy environment.
• Veterinary knowledge would be beneficial for handling patient care.
• Technical proficiency with scheduling and recordkeeping software.
• Collaborative attitude and ability to work as part of a team.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Greet and assist clients in a friendly and professional manner.
• Manage appointments, billing, and patient records accurately.
• Support accounts receivable operations in the clinic.
• Collaborate with the medical team for smooth clinic operations.

Skills

Emotional Maturity

Customer Service

Exceptional Administrative Skills

Clinical/Medical Knowledge

Tech-Savvy

Team Player

Bilingual (English and Spanish)

Job description

Seeking a Veterinary Client Service Coordinator with Emotional Maturity, AR Expertise, and Customer Service Excellence!

Are you a compassionate, detail-oriented individual who thrives in a fast-paced, client-focused environment? Southern Hills Animal Hospital in vibrant Shreveport, LA, is seeking a Veterinary Client Service Coordinator to join our dynamic team. This is more than just a job—it’s an opportunity to make a meaningful impact on the lives of pets and their families while serving as the face of our practice.

Why Southern Hills Animal Hospital?

• Competitive Pay: We recognize and reward your hard work with a competitive salary.
• Work-Life Balance: Enjoy paid time off to refresh and recharge.
• Pet Perks: Generous employee discounts on pet care services.
• Professional Growth: Access continuing education opportunities to enhance your skills.
• Career Development: Explore advancement pathways, including leadership roles.

The Ideal Candidate

We’re looking for someone with the perfect combination of skills, experience, and emotional intelligence. You’ll play a critical role in providing seamless administrative support, maintaining accurate financial records, and ensuring clients feel welcome and cared for.

Here’s what we’re looking for:

• Emotional Maturity: You remain calm under pressure, gracefully manage stressful situations, and approach challenges with professionalism and poise.
• Customer Service Pro: You’re the ultimate people person—friendly, approachable, and skilled at creating positive client experiences while representing our practice.
• Accounts Receivable Experience (Preferred): Familiarity with billing, payments, and managing accounts is a strong plus.
• Exceptional Administrative Skills: You’re organized, detail-oriented, and able to juggle multiple tasks efficiently.
• Clinical/Medical Knowledge: Veterinary or medical experience is a plus, helping you understand the importance of accurate scheduling, recordkeeping, and patient care coordination.
• Tech-Savvy: You’re comfortable with computer systems, scheduling software, and medical records management.
• Team Player: You bring a collaborative, positive attitude and thrive as part of a supportive team.
• Bilingual (Preferred): Fluency in English and Spanish is a bonus!

What You’ll Do

As a Veterinary Service Coordinator, you’ll be the first friendly face clients see. Your day-to-day responsibilities will include:

• Greeting and assisting clients with professionalism, empathy, and warmth.
• Managing appointments, billing, client communication, and patient records with precision.
• Supporting accounts receivable tasks to ensure smooth financial operations.
• Collaborating with our medical team to keep the clinic running smoothly.

What We Offer

At Southern Hills Animal Hospital, you’ll find a supportive, professional environment where you can grow and thrive. We are committed to fostering a culture of care—not just for our patients but also for our team.

Ready to Join Us?

If you’re a customer service rockstar with administrative expertise, accounts receivable experience, and a passion for animal care, we’d love to hear from you!

To apply, please send your cover letter, resume, and references to Miriam Martin at [e-mail].

Discover the joy of working in a place where your skills, compassion, and professionalism are celebrated every day!