Veterinary Client Experience Specialist

Heartland Veterinary Partners LLC; Erie (Erie County); On-site; USD 19,286 - 21,352; Part time

Benefits offered by this job

Bonus incentive

Flexible work schedules

Career and professional development

Employee Assistance Program

Employee Referral Program

Job summary

Heartland Veterinary Partners LLC is seeking a Client Service Representative in Erie, United States. This role involves managing reception, performing administrative tasks, and ensuring client satisfaction during every interaction. The position requires a high school diploma, availability on weekends, and preferably previous veterinary experience. The job offers a pay range of $14.00 to $15.50 per hour along with flexible scheduling, bonuses, and career development opportunities.

Qualifications

• Ability to work on weekends as required.
• Previous veterinary experience preferred.
• Client satisfaction references preferred.
• Practices OSHA safety techniques including proper PPE.

Responsibilities

• Leads practice opening and closing procedures.
• Ensures all public areas are clean and presentable.
• Processes cash, checks, charge card payments.
• Schedules appointments adhering to practice workflow.
• Updates client/patient files as needed.
• Welcomes clients with a warm demeanor and ensures an excellent experience.

Skills

Patience & Compassion

Collaboration & Teamwork

Communication

Active Listening

Organization Skills

Client Satisfaction

Education

High school diploma or equivalent

Job description

Heartland Veterinary Partners LLC is seeking a Client Service Representative in Erie, United States. This role involves managing reception, performing administrative tasks, and ensuring client satisfaction during every interaction. The position requires a high school diploma, availability on weekends, and preferably previous veterinary experience. The job offers a pay range of $14.00 to $15.50 per hour along with flexible scheduling, bonuses, and career development opportunities.