Veterinary Client Experience Coordinator

A Caring Doctor (Minnesota), P.A.; Virginia (MN); On-site; USD 21,201 - 27,097; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan with company match

Paid time off and holidays

Employee assistance and mental-health resources

Life and disability insurance

Flexible spending and health-savings accounts

Paid parental leave

Continuing-education allowance

Child and elder care support

Commuter benefits

Free Optimum Wellness Plans for three pets

Job summary

A Caring Doctor (Minnesota), P.A. is seeking a Client Service Coordinator to enhance client and pet experiences. This role involves managing the flow of clients, promoting hospital services, and ensuring exceptional service quality.

The ideal candidate should have customer service experience, effective communication skills, and be proficient with Microsoft Office. The position offers hourly pay ranging from $15.39 to $19.67, depending on experience and skills.

Full-time employees benefit from health insurance, a retirement plan, and other perks.

Qualifications

• Must be at least 18 years old.
• One year of related customer-service experience (preferred).
• Preferred medical background with medical terminology training.
• Ability to lift, carry or move up to 50 pounds.

Responsibilities

• Actively recruit new clients by promoting hospital services.
• Maximize the number of pets seen by efficiently running hospital operations.
• Provide exceptional service, welcoming clients and educating them about pet health.
• Assist with documentation and ensure prompt service.

Skills

Customer service experience

Communication skills

Problem-solving skills

Organizational abilities

Microsoft Office proficiency

Education

High school diploma or equivalent

Job description

A Caring Doctor (Minnesota), P.A. is seeking a Client Service Coordinator to enhance client and pet experiences. This role involves managing the flow of clients, promoting hospital services, and ensuring exceptional service quality.

The ideal candidate should have customer service experience, effective communication skills, and be proficient with Microsoft Office. The position offers hourly pay ranging from $15.39 to $19.67, depending on experience and skills.

Full-time employees benefit from health insurance, a retirement plan, and other perks.