Pet Wellness & Client Experience Coordinator

A Caring Doctor (Minnesota), P.A.; St. Louis (MO); On-site; USD 21,201 - 27,097; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous 401(k) with company match

Paid time off and holidays

Continuing education allowance

Exclusive discounts on products and services

Job summary

A Caring Doctor (Minnesota), P.A. is seeking a Client Service Coordinator in St. Louis, Missouri. The role involves managing the flow of clients and pets, ensuring an outstanding client experience, and liaising with veterinary staff to enhance productivity. Candidates should have strong communication skills and a commitment to high-quality customer service.

The Client Service Coordinator plays a crucial role in educating clients about pet care and maintaining a welcoming environment. Top candidates will have a strong background in customer service, preferably in a veterinary or medical setting.

Qualifications

• Ability to multi-task and manage several tasks at once.
• Demonstrates strong written and verbal communication skills.
• Systematic in handling assignments and excels at organization.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Educate clients about wellness plans and pet health needs.
• Maximize the number of pets seen by the veterinary team.

Skills

Customer Focus

Communication skills

Problem-solving skills

Organizational ability

Mathematical ability

Client service skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

A Caring Doctor (Minnesota), P.A. is seeking a Client Service Coordinator in St. Louis, Missouri. The role involves managing the flow of clients and pets, ensuring an outstanding client experience, and liaising with veterinary staff to enhance productivity. Candidates should have strong communication skills and a commitment to high-quality customer service.

The Client Service Coordinator plays a crucial role in educating clients about pet care and maintaining a welcoming environment. Top candidates will have a strong background in customer service, preferably in a veterinary or medical setting.