Veterinary Client Care Specialist — Growth & Benefits

VCA Animal Hospitals, Inc; Newton (MA); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Pet care discounts

Career development

Competitive wages

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer matching

Parental leave

Résumé du poste

VCA Rotherwood Animal Hospital in Newton, MA seeks an enthusiastic receptionist to support clients and animal patients. You will manage front-desk activities, assist with scheduling, and coordinate payments while contributing to a high-quality client experience.

We offer generous pet care discounts, career development, and comprehensive benefits. Training is provided, with opportunities for advancement within the practice.

Qualifications

• Experience in client-facing roles and handling inquiries.
• Proficiency with scheduling and payment processing.
• Familiarity with electronic medical records (EMR) preferred.

Responsabilités

• Manage incoming clients and calls; educate owners on services.
• Help maintain smooth hospital flow from check-in to check-out.
• Schedule appointments and manage medical records and follow-up.
• Process client payments accurately and securely.
• Handle EMR tasks and hospital communications.

Connaissances

Customer service

Communication

Scheduling

EMR handling

Outils

EMR software

Payment processing systems

Description du poste

VCA Rotherwood Animal Hospital in Newton, MA seeks an enthusiastic receptionist to support clients and animal patients. You will manage front-desk activities, assist with scheduling, and coordinate payments while contributing to a high-quality client experience.

We offer generous pet care discounts, career development, and comprehensive benefits. Training is provided, with opportunities for advancement within the practice.