Veterinary Client Care Specialist

Mission Pet Health; Wylie (TX); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Discounted pet care

Teladoc access 24/7

401k retirement options

Medical/Dental/Vision insurance

Educational assistance

Job summary

Mission Pet Health is seeking a dedicated receptionist for our Wylie, TX location. You will be the first point of contact, maintain records, handle scheduling, and process payments while educating clients on preventive care.

Join a supportive network that values professional growth and compassionate client service, with opportunities for ongoing development and AVMA-accredited technician education support.

Qualifications

• Customer service experience in a veterinary setting or healthcare environment.
• Clear communication skills, able to manage stressful situations with professionalism.
• Familiarity with veterinary software is preferred.
• Strong organizational abilities and multitasking in a fast-paced clinic.

Responsibilities

• Greet clients, manage multi-line phone system, and ensure compassionate first impressions.
• Maintain accurate medical records and assist with appointment scheduling.
• Help with financial transactions and ensure smooth clinic operations.
• Educate clients on preventive care and hospital services to support pet health.

Skills

Customer service

Communication skills

Veterinary software experience

Organization

Team player

Weekend/holiday availability

Job description

Mission Pet Health is seeking a dedicated receptionist for our Wylie, TX location. You will be the first point of contact, maintain records, handle scheduling, and process payments while educating clients on preventive care.

Join a supportive network that values professional growth and compassionate client service, with opportunities for ongoing development and AVMA-accredited technician education support.