Veterinary Care Coordinator - Pet Wellness Concierge

Petvet-Care-Centers; Rainbow City (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k) with discretionary contribution

Team Member Pet Discounts

Emotional wellbeing support — Calm app

CE stipends and career development

Grant Circle — relief fund

Local hospital culture backed by NP

Job summary

Central Valley Animal Hospital in Rainbow City, Alabama, seeks a Veterinary Receptionist (Care Coordinator) to join our team. This full-time role focuses on delivering exceptional client service while supporting hospital operations in a fast-paced setting.

The ideal candidate will have strong communication skills, multitasking ability, and a willingness to work a schedule that includes weekdays and Saturdays. We offer competitive benefits and a culture of care for pets and people.

Qualifications

• Excellent customer service skills with courteous and prompt assistance.
• Strong multitasking abilities with attention to detail.
• Ability to stand, walk, climb, and lift animals up to 50 pounds.
• Experience working in a veterinary or medical setting preferred (not required).

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Multitasking

Attention to detail

Physical stamina

Job description

Central Valley Animal Hospital in Rainbow City, Alabama, seeks a Veterinary Receptionist (Care Coordinator) to join our team. This full-time role focuses on delivering exceptional client service while supporting hospital operations in a fast-paced setting.

The ideal candidate will have strong communication skills, multitasking ability, and a willingness to work a schedule that includes weekdays and Saturdays. We offer competitive benefits and a culture of care for pets and people.