Veterinary Care Coordinator | Patient & Client Advocate

Guardian Veterinary Specialists; Village of Brewster (NY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health, vision and dental insurance

PTO earned

Maternity & Paternity leave

Mental health services for staff

401k options

Employee pet care discount

Job summary

Guardian Veterinary Specialists in Brewster, NY, seeks reliable team members for our emergency and specialty hospital. The role offers hourly pay and a collaborative environment in a 30,000 sq ft facility with advanced surgical suites and neurology focus.

We provide monthly CE trainings, growth opportunities, mentorship, 401k options, strong benefits, PTO, parental leave, mental health support, and a workforce that values heart and teamwork.

Qualifications

• Must have their own reliable transportation.

Responsibilities

• Maintain open communication with doctors and technicians who are caring for the patients.
• Ensure nursing assignments are up to date and listed in ICU each morning.
• Keep the CCR staff informed each day of which ICU tech and service are responsible for each in-house patient each day.
• Be aware of what patients are set to be discharged or euthanized each day.
• Coordinate and schedule all discharges and communicate this with all necessary parties.
• Be able to update Smartflow each day to include TGH and Pull IVC Treatments as needed.
• Grooming and hygiene for all in-house patients.
• Place call-backs to check in on ER Outpatients from the previous day.
• Check estimates and bills to ensure clients are not over estimate. Coordinate with the appropriate technicians and doctors for any issues.
• Send update photos of hospitalized patients to owners each day.
• Check work emails twice per day regardless of schedule to ensure each employee is up to speed with the hospital's day to day operations.

Job description

Guardian Veterinary Specialists in Brewster, NY, seeks reliable team members for our emergency and specialty hospital. The role offers hourly pay and a collaborative environment in a 30,000 sq ft facility with advanced surgical suites and neurology focus.

We provide monthly CE trainings, growth opportunities, mentorship, 401k options, strong benefits, PTO, parental leave, mental health support, and a workforce that values heart and teamwork.