Veterinary Care Coordinator & Front Desk Specialist

PetVet Care Centers; Morton (PA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Parental Leave

401(k) plan

Pet discounts

Wellbeing support

CE stipends

Career development

Job summary

PetVet Care Centers' Stoney Creek Veterinary Hospital is seeking a Veterinary Receptionist (Care Coordinator) on a rotating shift to join our team in Morton, PA. This role supports the hospital with administrative tasks and exceptional client service across locations.

As part of the PetVet Care Centers family, you will help provide sheltering care, schedule appointments, manage billing, and assist with basic pet care information while contributing to a Culture of Care across more than 400

Qualifications

• Applicants must be 18 years of age or older to be considered for this position
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• Willing to train the right candidate
• Preferably a College Graduarte

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Communication

Calm under pressure

Education

High school diploma or GED

College Graduate

Job description

PetVet Care Centers' Stoney Creek Veterinary Hospital is seeking a Veterinary Receptionist (Care Coordinator) on a rotating shift to join our team in Morton, PA. This role supports the hospital with administrative tasks and exceptional client service across locations.

As part of the PetVet Care Centers family, you will help provide sheltering care, schedule appointments, manage billing, and assist with basic pet care information while contributing to a Culture of Care across more than 400