Veterinary BI Analyst: Data-Driven Ops & Insights

VCA Animal Hospitals; Los Angeles (CA); Hybrid; USD 82,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid vacation

Sick days

401(k)

Pet discounts

Job summary

VCA Animal Hospitals is seeking a Business Intelligence Analyst to turn complex operational and clinical data into clearer decisions across our network of veterinary hospitals. You will design, build, and maintain Power BI dashboards, work with SQL and data models, and translate analytics into practical actions for non-technical leaders.

This role offers a hybrid schedule from MVH North America Hub Locations – Vancouver, WA or Santa Monica, CA – and requires partnering with Operations, Finance

Qualifications

• Bachelor's degree in Business Analytics, Data Science, Statistics, Finance, Economics, or related field (or equivalent experience)
• 2–5 years of experience in a business intelligence, data analyst, or operations analyst role
• Strong hands-on proficiency with Power BI (DAX, Power Query, data modeling, dashboard design)
• Solid SQL skills for querying and manipulating relational databases
• Experience working with large, multi-location operational datasets
• Strong analytical and problem-solving skills with high attention to detail
• Excellent communication skills, with the ability to present data insights to non-technical stakeholders and senior leadership
• Ability to manage multiple projects and priorities in a fast-paced, growing organization

Responsibilities

• Design, build, and maintain interactive Power BI dashboards and reports that track hospital and network-wide performance metrics (visit volume, appointment utilization, wait times, staff productivity, revenue, client retention)
• Partner with the VP of Business Operations and hospital leadership to identify workflow inefficiencies and recommend data-driven process improvements
• Analyze trends in pet visit patterns, scheduling, and clinic throughput to identify opportunities to improve capacity utilization and reduce bottlenecks
• Develop and maintain data models, ETL processes, and data pipelines connecting practice management systems to Power BI and other reporting tools
• Establish and monitor KPIs across operations, clinical workflow, staffing, and financial performance
• Conduct ad hoc and deep-dive analyses to answer strategic business questions from leadership
• Translate complex data findings into clear narratives and recommendations for non-technical audiences, including executive presentations
• Ensure data accuracy, consistency, and governance across reporting tools and data sources in partnership with MVH
• Collaborate cross-functionally with Operations, Finance, HR, and Clinical teams to align on reporting needs and definitions
• Identify opportunities to automate recurring reports and streamline manual data processes
• Support annual/quarterly business reviews with hospital-level and network-level performance insights

Skills

Power BI

SQL

Data modeling

Analytical thinking

Communication

Education

Bachelor's degree in Business Analytics or related field

Tools

Tableau

Looker

Excel

Python

R

Job description

VCA Animal Hospitals is seeking a Business Intelligence Analyst to turn complex operational and clinical data into clearer decisions across our network of veterinary hospitals. You will design, build, and maintain Power BI dashboards, work with SQL and data models, and translate analytics into practical actions for non-technical leaders.

This role offers a hybrid schedule from MVH North America Hub Locations – Vancouver, WA or Santa Monica, CA – and requires partnering with Operations, Finance