Veterinary Assistant/Receptionist

National Veterinary Associates; Anchorage (AK); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health, dental and vision benefits

401(k) with matching

Paid time off

Job summary

Hillside Pet Clinic is seeking a Superstar Veterinary Client Service Representative for a full-time, on-site role in Alaska. The position offers $17-$22 per hour depending on experience and a chance to work with a team passionate about animal care.

Responsibilities include greeting clients, handling phones and scheduling, assisting veterinarians and techs, maintaining client records, and contributing to a welcoming front desk environment day-to-day.

Qualifications

• Prior customer service or veterinary experience is preferred.
• Ability to multitask and answer phones while assisting clients.
• Detail-oriented, organized, and positive attitude.

Responsibilities

• Greet clients with a friendly demeanor to ensure a positive visit.
• Answer phones, schedule appointments, and assist with client questions.
• Assist veterinarians and techs with admin tasks during front desk shifts.
• Maintain up-to-date client records and keep reception area presentable.
• Check in appointments and support Veterinary Assistant duties as needed.

Skills

Customer service

Veterinary experience

Job description

Wanted: Superstar Veterinary Client Service Representative!

Full-Time Position $17-$22 depending on experience

Are you the human equivalent of a tail wag—friendly, enthusiastic, and impossible not to smile at? Do you love animals so much that you secretly talk to them like they understand every word? If so, we want YOU to join our crew at Hillside Pet Clinic!

We’re on the hunt for a Veterinary Assistant/Customer Service Representative combo who can juggle phones, appointments, and furry/feathered/scaled friends like a circus star—while still making every client feel like they just walked into a five-star spa.

What You’ll Be Doing (Besides Petting ALL the Animals )

• Greeting clients with your brightest smile and making every visit a pawsitive experience
• Answering phones, scheduling appointments, and being the go-to guru for client questions
• Helping our veterinarians and techs with admin tasks when assigned to the front desk shift or filling in for our front desk superstars. (we promise they’re lovable, but busy!)
• Keeping client records up-to-date and the reception area looking fabulous
• Checking in appointments and being one of our Veterinarians super best friend for the day when assigned to the Veterinary Assistant position.

Who We’re Looking For

• Someone with previous customer service or veterinary experience (bonus points if you can speak "woof" "meow" "squawk"\
• A multitasking wizard who can answer the phone while soothing a nervous kitty
• Detail-oriented, organized, and ready to roll with a positive attitude
• Computer-savvy, reliable, and as dependable as a Labrador fetching a ball

Why You’ll Love It Here

• Join a team that shares your love for animals (and your appreciation for funny pet memes)
• Opportunities for growth and development—because we like our people as happy as our pets
• Employee discounts, staff bonuses, and health, dental, and vision benefits
• 401(k) with matching, tuition reimbursement, paid time off, flexible scheduling, and even a scrub allowance (we know you’ll want to look cute while saving lives)

Pay

D.O.E.

If you’re ready to bring your energy, compassion, and sense of humor to a team that truly values you—and the pets you’ll help—then Hillside is looking for its next rockstar family member!

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

• We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [e-mail]. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.