Veterinary Assistant — Patient Care & Client Support

PETCO Animal Supplies Stores, Inc.; Santa Rosa (NM); On-site; USD 26,000 - 41,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Veterinary Assistant to support Vetco Total Care full-service hospital patients and provide outstanding customer care to their owners.

The role focuses on delivering high-quality veterinary support and compassionate service in a busy hospital setting. Responsibilities include assisting doctors with appointments, surgeries, dentistry, and anesthesia under supervision, managing patient records, scheduling, and ensuring a clean, organized hospital

Qualifications

• Preferred to have at least 1-year previous experience working in veterinary practice or sufficient relatable animal care experience.
• Must have excellent written and verbal communication skills.
• Must be compassionate and sympathetic, and be able to maintain a professional attitude and demeanor during emotional and stressful situations.
• Must have telephone and computer skills.
• Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change.

Responsibilities

• Greet clients and patients arriving for appointments and escort them into an exam room, obtain weight and vital signs and record the EMR.
• Assist doctors with appointments (routine and emergency), surgery, dentistry, and euthanasia, under supervision from the veterinarian credentialed veterinary technician, HOM and HLOD.
• Perform patient restraint, obtain and process laboratory samples, handle and dispense medications at the direction of the veterinarian and help maintain the electronic medical record.
• Schedule appointments, provide client education, relay test results to doctor and clients, and maintain and update client/patient records.
• Help prepare patients for surgical and dental procedures and assist doctor and/or veterinary technician in anesthetizing patients.
• Under supervision of the veterinarian and/or veterinary technician, perform in-hospital treatments for sick patients including giving injectable and oral medications as well as intravenous fluid therapy; keep patients clean, watered, and fed; safely walk canine patients for elimination.
• Under direction of the HOM/HLOD, assist in the training of new staff members and general dissemination of knowledge as required.
• Keep hospital environment neat and clean; perform regular cleaning of environment based on necessity as well as based on a pre-determined maintenance schedule.

Skills

Communication skills

Compassionate

Telephone skills

Team player

Education

Experience in veterinary practice or animal care (1 year preferred)

Job description

Petco Animal Supplies, Inc. is seeking a Veterinary Assistant to support Vetco Total Care full-service hospital patients and provide outstanding customer care to their owners.

The role focuses on delivering high-quality veterinary support and compassionate service in a busy hospital setting. Responsibilities include assisting doctors with appointments, surgeries, dentistry, and anesthesia under supervision, managing patient records, scheduling, and ensuring a clean, organized hospital