Veterinary Assistant

Petcarehospital; Queen Creek (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in pet healthcare is seeking a Veterinary Client Service Representative to join their team in Queen Creek. This hybrid role combines clerical and clinical tasks, providing an opportunity to enhance your skills in a supportive environment. You will be responsible for greeting clients, scheduling appointments, and assisting veterinary staff, all while ensuring a stress-free experience for pets and their owners. With a commitment to professional growth and a focus on community, this is a fantastic opportunity for those passionate about animal care and customer service.

Benefits

Health Insurance

401(k)

Mental Health Resources

Parental Leave

Pet Adoption Leave

Childcare Support

Continuing Education Courses

Veterinary Discounts

Student Loan Assistance

Qualifications

• Experience in veterinary reception or as an assistant is essential.
• Strong communication and organization skills are necessary.

Responsibilities

• Greet clients and assist with registration and wait times.
• Maintain accurate medical and client records.
• Assist veterinarians to maximize productivity.

Skills

Customer Service

Communication Skills

Organization Skills

Animal Handling

Clerical Skills

Education

Experience as Veterinary Receptionist

1 Year as Veterinary Assistant

Job description

Veterinary Client Service Representative/Hospital Assistant

(Dual/Cross Trained Role)

Pet Dental Clinic

Queen Creek, AZ

Pet Dental Clinic, a Thrive Pet Healthcare partner, is looking for a Veterinary Client Service Representative/Veterinary Assistant to join our team and be part of the Thrive community.

At Pet Dental Clinic, you will have the support, tools, and resources to elevate your skills. Our hospital is deeply rooted in the local community, offering a genuine local feel combined with Thrive's national resources.

About You

This hybrid role involves clerical and clinical tasks, including greeting clients, scheduling, medical record preparation, animal handling, laboratory work, and assisting veterinary staff. Strong customer service and teamwork skills are essential.

Hospital hours are Monday through Friday, 8 am to 5 pm, with scheduling dependent on hospital needs, including front desk duties, assisting in treatment areas, or floating assistance.

Experience & Skills Requirements

• Experience as veterinary receptionist or 1 year as veterinary assistant
• Positive work attitude
• Self-motivated
• Excellent communication and organization skills
• Committed to stress-free environment for patients
• Enjoys fast-paced environments

Role Responsibilities

• Greet clients and pets, assist with registration and wait times
• Respond to calls, messages, and emails, maintaining client relationships
• Schedule and coordinate appointments and diagnostics
• Maintain accurate medical and client records
• Keep reception and treatment areas clean and organized
• Ensure financial responsibilities are met, including billing and payments
• Assist veterinarians and team to maximize productivity and patient flow
• Communicate pet health concerns and treatment guidance to clients
• Support medical record keeping and patient history collection
• Follow safety and sterilization protocols, maintain cleanliness
• Support and mentor team members

Benefits – Our Care in Action

Thrive offers benefits supporting emotional, physical, professional, and financial wellbeing, including health insurance, 401(k), mental health resources, parental and pet adoption leave, childcare, CE courses, veterinary discounts, and student loan assistance.

Join Us

We listen to your needs, support your career development through training and free CE, and foster a locally rooted, nationally connected community. Support for you is as vital as the care you provide.

Thrive with Us

Develop your career with our learning programs, credentials, and leadership training, across diverse hospital types and locations nationwide.

About Thrive

Founded in Austin, Thrive Pet Healthcare now partners with over 380 hospitals nationwide, committed to pet well-being through medical excellence, technology, and community. We support our people and foster an inclusive culture where everyone is valued and heard.