Veterinary Administrative Specialist — 24/7 ER Support

Anne Arundel Veterinary Emergency Clinic; Annapolis (MD); On-site; USD 22,000 - 33,000; Full time

Job summary

Anne Arundel Veterinary Emergency Clinic in Annapolis, MD seeks an administrative specialist and client service representative to support a 24/7 emergency clinic. The role involves 30+ hours/week of administrative duties and active client communication, coordinating with veterinarians and management to organize files and prepare SOPs.

The ideal candidate has mid-level veterinary knowledge, familiarity with ezyVet, and strong written and verbal English.

Qualifications

• Mid-level veterinary knowledge and familiarity with clinical workflow.
• Experience using ezyVet practice management software.
• Proficient in Microsoft Outlook and scheduling tools.

Responsibilities

• Assist with morning transfer/consult reports for technicians.
• Create SOAP notes for hospitalized patients and manage discharge paperwork.
• Enter client and patient information into the system; support admin tasks.
• Coordinate transfers and communicate results to owners and staff.

Skills

Mid-Level Veterinary Knowledge

Mid-Level Microsoft Outlook

Mid-Level ezyVet

Mid-Level Smart Flow

Tools

ezyVet Practice Management

Smart Flow Whiteboard

Microsoft Outlook

Job description

Anne Arundel Veterinary Emergency Clinic in Annapolis, MD seeks an administrative specialist and client service representative to support a 24/7 emergency clinic. The role involves 30+ hours/week of administrative duties and active client communication, coordinating with veterinarians and management to organize files and prepare SOPs.

The ideal candidate has mid-level veterinary knowledge, familiarity with ezyVet, and strong written and verbal English.