Veterans Services Program Manager — Community Impact

Veterans Multi-Service Center, Inc.; Philadelphia (Philadelphia County); On-site; USD 61,000 - 83,000; Full time

Job summary

Veterans Multi-Service Center in Philadelphia, PA is seeking a Program Manager (Veteran Services) to lead the overall operation of services for Veterans. The role includes daily management, budget oversight, staff supervision, and ensuring high-quality, person-centered care for participants.

The ideal candidate has a master’s degree in social work or related field and at least three years of supervisory experience in human services, preferably with adult day programs.

Qualifications

• Master's degree preferred in social work, gerontology, or related field.
• Bachelor's degree with equivalent experience will be considered.
• Minimum of three years of experience working with older adults or individuals with disabilities in human services.
• Prior supervisory experience is required.
• Experience with adult day programs or similar programs preferred.

Responsibilities

• Oversee daily operations of the program to meet participants' needs and comply with regulations.
• Develop and implement program goals aligned with the mission and strategic plan.
• Evaluate program effectiveness and adjust services as needed.
• Supervise and mentor program staff and conduct evaluations.
• Manage program budget and maintain accurate records and documentation.
• Build relationships with community partners and represent the program at events.

Skills

Leadership

Communication

Team management

Problem-solving

Microsoft Office

Education

Master's degree in social work or related field

Bachelor's degree with equivalent experience

Tools

Microsoft Office Suite

Job description

Veterans Multi-Service Center in Philadelphia, PA is seeking a Program Manager (Veteran Services) to lead the overall operation of services for Veterans. The role includes daily management, budget oversight, staff supervision, and ensuring high-quality, person-centered care for participants.

The ideal candidate has a master’s degree in social work or related field and at least three years of supervisory experience in human services, preferably with adult day programs.