Director of Veteran Housing & Support Services

Paycom - ATS; Veterans Administration (CA); On-site; USD 120,000 - 160,000; Full time

Job summary

U.S.VETS seeks an experienced Program Director to lead site operations for housing and supportive services, guiding program managers and multidisciplinary teams to deliver case management, mental health services, and life skills programming. The role emphasizes partnerships with VA, CoC, landlords, and funders, ensuring high-quality housing support and outcomes.

The position requires a Bachelor’s degree in a related field and 4+ years in program management, with senior leadership experience.

Qualifications

• Bachelor’s degree required in a related field.
• 4+ years of experience in program management, housing programs, or social services leadership.
• Proven experience in staff supervision, program development, and budget management.
• Strong knowledge of homeless services, supportive housing, and veteran services.
• Experience with HMIS, data reporting, and compliance standards.
• Demonstrated leadership in multidisciplinary team environments.
• Excellent communication, public speaking, and stakeholder engagement skills.
• Proficiency in Microsoft Office and program data systems.

Responsibilities

• Lead and oversee daily program operations for housing and supportive services programs.
• Supervise Program Managers, behavioral health leaders, and multidisciplinary teams.
• Ensure delivery of case management, mental health services, life skills programming, and housing support.
• Build and maintain partnerships with VA, Continuum of Care (CoC), landlords, funders, and community providers.
• Create and sustain a trauma-informed, therapeutic environment for clients.
• Monitor program performance, outcomes, and service delivery metrics.
• Ensure compliance with federal, state, and VA regulations, including HMIS data integrity.
• Oversee facility operations, housing quality, and property management coordination.
• Manage budgets, expenses, and program financial performance.
• Lead staff hiring, supervision, training, and performance management.
• Conduct internal audits, documentation reviews, and quality assurance activities.
• Facilitate team meetings, stakeholder engagement, and community presentations.

Skills

Program management

Staff supervision

Budget management

Stakeholder engagement

Communication

Multidisciplinary team leadership

Data reporting

Education

Bachelor’s degree in Social Work, Public Administration, Nonprofit Management, or related field

Master’s degree in Social Work, Public Administration, or Nonprofit Management (preferred)

Tools

HMIS data systems

Microsoft Office

Job description

U.S.VETS seeks an experienced Program Director to lead site operations for housing and supportive services, guiding program managers and multidisciplinary teams to deliver case management, mental health services, and life skills programming. The role emphasizes partnerships with VA, CoC, landlords, and funders, ensuring high-quality housing support and outcomes.

The position requires a Bachelor’s degree in a related field and 4+ years in program management, with senior leadership experience.