Veterans Services Administrator

Veterans Education Transition & Employment Services; Accomac (VA); On-site; USD 33,000 - 36,000; Full time

Job summary

Dept of Veterans Services in Accomac, VA is seeking a Veterans Services Administrator to provide administrative support for benefits services and related operations at the Accomac Field Office. The role educates veterans and family members about federal and state benefits and assists in accessing eligible claims and documentation.

Qualifications emphasize office administration, knowledge of veterans’ benefits laws, strong communication, and client service.

Qualifications

• Working knowledge of office administration practices and procedures and some knowledge of laws and regulations pertaining to veterans’ benefits.
• Proficiency with word processing equipment and office automation systems.
• Ability to read, interpret and apply laws, regulations and procedures.
• Strong communication with staff, agency officials and the public.
• Experience interviewing individuals and compiling information for reporting.

Responsibilities

• Serve Virginia’s veterans, dependents and family members and educate them on benefits.
• Provide administrative support for the Benefits service line and HQ operations.
• Assist clients in accessing lawful and ethical claims and benefits.
• Support Veterans Service Representatives in preparing and tracking claims and documentation.

Skills

Office administration

Veterans benefits laws

Word processing

Reading and applying laws

Communication skills

Interviewing

Customer service

Job description

Job Duties

Serve Virginia’s veterans, their dependents and family members by ensuring they receive the benefits, support, quality care, and recognition they have earned through their service and sacrifice. To provide administrative support for the Benefits service line, headquarters operations and assigned office(s). To educate veterans and dependents on the services and benefits offered by Virginia and the federal government. To assist clients in accessing of all lawful and ethical claims and benefits to which they are entitled. To assist Veterans Service Representatives in the preparation and tracking of claims and supporting documentation.

• 5112474
• Accomac, Virginia, United States, 23301
• Dept of Veterans Services
• Administrative Services
• Health and Human Services
• Human resources
• Wage (Hourly)
• Closing at: Sep 23 2026 - 17:55 EDT
• Dept of Veterans Services

Title

Veterans Services Administrator

State Role Title

Prog Admin Manager II

Hiring Range

$24.27-$26.07

Pay Band

3

Agency

Dept of Veterans Services

Location

Accomac Field Office

Agency Website

www.dvs.virginia.gov

Recruitment Type

General Public - G

Minimum Qualifications

Working knowledge of office administration practices and procedures and some knowledge of laws and regulations pertaining to veterans’ benefits is preferred. Working skills with word processing equipment and office automated office systems. Ability to read, interpret and apply laws, regulations and procedures. Ability to communicate effectively with staff, agency officials and the public. Experience in interviewing individuals and compiling and presenting information obtained. Customer service skills.

Additional Considerations

• REAL ID is required for employment as a part of the federal prerequisites for USDVA Accreditation.

Additional Information

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process. Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer