Veterans Services Administrative Coordinator

Knoxchamber; Mount Vernon, Northern (OH, KY); Hybrid; USD 38,000 - 46,000; Full time

Job summary

The Knox County Veterans Service Office is seeking an Office Coordinator to join their team. This position is classified under Civil Service, non-exempt from overtime, and supports the VSO Director and staff in maintaining client files and financial applications in the agency’s operating system.

Responsibilities include answering calls, scheduling transportation to VA centers, maintaining files, and coordinating with the Director for timely decisions.

Qualifications

• High School diploma or equivalent.
• Experience dealing with the public with basic computer, typing, filing, and telephone skills.
• Current Ohio driver's license and acceptable driving record.
• Must be a veteran of the United States Armed Forces with honorable discharge.
• Effective verbal and written communication skills.
• Strong organizational and customer service skills.

Responsibilities

• Answer telephone calls and route to the appropriate staff.
• Screen calls and advise staff using knowledge or check sheets.
• Schedule client transportation to VA medical centers.
• Maintain transportation and maintenance files.
• Prepare and mail documents, assist Director/CVSO.
• Consult the Director or daily commissioner for major decisions.

Skills

Public interaction

Computer skills

Typing

Filing

Communication

Telephone skills

Organizational skills

Customer service

Education

High School diploma or equivalent

Job description

The Knox County Veterans Service Office is seeking an Office Coordinator to join their team. This position is classified under Civil Service, non-exempt from overtime, and supports the VSO Director and staff in maintaining client files and financial applications in the agency’s operating system.

Responsibilities include answering calls, scheduling transportation to VA centers, maintaining files, and coordinating with the Director for timely decisions.