Veterans Outreach Program Spec

Veterans Health Administration

Lawrenceville (GA)

On-site

USD 62,000 - 103,000

Full time

2 days ago

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Job summary

Veterans Health Administration in the United States is seeking a Veterans Outreach Program Specialist (VOPS) to lead outreach efforts for Military Reserve and National Guard members returning from GWOT, OEF, OIF, and OND. The role requires travel across an assigned area; telework is not available.

The position involves developing outreach materials, representing Vet Center with partner organizations, coordinating events, and ensuring timely referrals and support for Veterans and their families.

Qualifications

Transcript must be submitted with your application.
Education recognized by the U.S. Department of Education may be used to qualify for Federal employment.
For foreign education, a Certificate of Foreign Equivalency must be submitted with your transcript.

Responsibilities

Provide information, explain services, and connect Veterans, Service Members and their families to benefits and eligibility information within the VHA, VBA, and NCA.
Develop, manage, and distribute outreach materials (brochures, presentations, flyers, fact sheets, web content) highlighting Vet Center services and locations.
Act as a community liaison with Veterans Service Organizations and other groups to initiate referrals and ensure client needs are met in a timely manner.
Plan, coordinate, and execute outreach events; document contacts and activities; travel in a Government Owned Vehicle or Mobile Vet Center to perform outreach daily.

Job description

Department: Department of Veterans Affairs

The Veterans Outreach Program Specialist serves as the principal outreach staff member for Military Reserve and National Guard members returning from the Global War on Terrorism (GWOT), Operation Enduring Freedom (OEF), Operation Iraqi Freedom (OIF), and Operation New Dawn (OND). The nature of the job requires travel throughout an assigned geographical area away from the Vet Center.

Key Responsibilities

Major duties include, but are not limited to: Providing information, explanation of services, support, and connection to a variety of individuals of various educational, environmental, ethnic, and cultural backgrounds, regarding benefits and eligibility to VHA, RCS, Veterans Benefits Administration (VBA) and the National Cemetery Administration (NCA).

Developing, managing, and distributing outreach materials to include brochures, presentations, flyers, fact sheets, web content, and other targeted information which highlights Vet Center services and locations as well as the combat Veteran experience. Creating presentations and materials with information in the appropriate format to allow the Veteran and/or Service Members, their families and representatives to understand the information they are receiving.

Serving as a community liaison representing the Vet Center with organizations to include but not limited to Veterans Service Organizations, community groups, and others whose interest is in helping and protecting Veterans, their families, and their representatives. Collaborating closely with Vet Center direct service providers, helps initiate client referrals, and follows up to ensure client needs are being met timely.

Collaborating, participating in the planning, coordinating, and executing of a variety of outreach events. Preparing documentation of contacts, client visits, and administrative activities in accordance with program guidelines and policies. Driving either a Government Owned Vehicle (GOV) or a Mobile Vet Center Mobile Vet Center to perform outreach services on a daily basis. Each Mobile Vet Center may be up to 40 feet long.

Setting up and closing the Mobile Vet Center for operation, i.e., leveling the Mobile Vet Center, checking communications systems, electrical systems, etc. Work Schedule: Monday - Friday, 8:00 am - 4:30 pm. Some nights and weekends may be required to meet mission. Telework: Not available. Virtual: This is not a virtual position.

Position Description/PD#:Veterans Outreach Program Specialist (VOPS) PD# 76028A and PD# 76029A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $61722 – $102669/yr.

What is the application deadline?

Applications close on 2026-10-07.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.