Veterans Outreach & Housing Specialist

Insight Housing; Martinez (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Free dental & vision

Paid holidays (including mental health

Retirement plan with match

Paid training

10-year anniversary sabbatical

Flexible Spending Accounts

Professional development allowance

Paid parental leave

Discounted pet insurance

Healthcare including a free option for

50% employer coverage for dependents

Job summary

Insight Housing is seeking an Outreach Specialist to support the Roads Home team by engaging Veterans experiencing homelessness and building rapport in the field. You will connect participants with housing and case management resources while maintaining sensitive records and ensuring safety on outreach sites.

The role requires comfort working on streets, strong communication skills, and a commitment to helping Veterans and homeless individuals access benefits and housing stability.

Qualifications

• High school preferred.
• Ability to complete CPR/First Aid Training.
• Prior direct support experience with Veterans and individuals experiencing homelessness, mental health, substance abuse or other social issues preferred.
• Must feel comfortable conducting outreach in streets and homeless encampments.
• Lived or Veterans experience strongly preferred.

Responsibilities

• Provide street-based outreach to individuals and families experiencing homelessness in the counties Roads Home serves.
• Serve as the liaison between homeless individuals and the Roads Home team.
• Use active listening and motivational interviewing techniques to engage with people experiencing homelessness.
• Work with supervisor to monitor program enrollment and target outreach efforts to identify homeless individuals and families who have chronic health conditions and/or need medical services frequently.
• Conduct pre-screens to determine program eligibility.
• Assist with completing assessment and intake.
• Assist in linking participants with community treatment services for mental health, substance recovery, physical health care, housing, advocacy, food, and other services.
• Foster a collaborative working relationship with other outreach teams and local agencies.
• Ensure accurate and timely documentation of services in the HMIS system.
• Adhere to laws regarding confidentiality and reporting requirements; maintain knowledge of HIPAA certification standards.
• Drive own or agency vehicle to the field and to other program sites, as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency vehicle policy at all times.
• Participate in promoting a safe, healthy, and clean working environment consistent with agency's health and safety practices.
• Attend and participate in all meetings and trainings as assigned.
• Complete and submit timesheets in a timely and accurate manner.
• Work within the framework of Insight Housing's Code of Conduct.
• Perform other tasks as assigned.

Skills

CPR/First Aid

Microsoft Office

Communication skills

Customer service

Team player

Education

High school diploma preferred

Tools

HMIS

Microsoft Office Suite

Job description

Insight Housing is seeking an Outreach Specialist to support the Roads Home team by engaging Veterans experiencing homelessness and building rapport in the field. You will connect participants with housing and case management resources while maintaining sensitive records and ensuring safety on outreach sites.

The role requires comfort working on streets, strong communication skills, and a commitment to helping Veterans and homeless individuals access benefits and housing stability.