Veterans & Military Families Care Coordinator

Centerstone Military Services, Inc.; Tennessee; On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

403b plan

Paid holidays

AD&D Insurance

Life Insurance

Long Term Disability

Employee Resource Groups

Education opportunities

Employee Assistance Program

Job summary

Centerstone is seeking a Clinical Care Coordinator to manage a veteran-focused caseload, coordinate outpatient counseling services, and liaise with multidisciplinary teams across the US and abroad. This role emphasizes HIPAA compliance, patient safety, and program coordination.

The ideal candidate has a bachelor’s degree in social work, psychology, or related field, plus military affiliation and experience in behavioral health or general office work.

Qualifications

• Bachelor’s degree in Social Work, Psychology, or related field.
• Military affiliation required; current or former service member, spouse or family member of a service member or veteran.
• General office experience or behavioral health experience.

Responsibilities

• HIPAA Compliance: Perform all duties within HIPAA regulations.
• Policy Implementation: Implement policies and procedures across the enterprise.
• Care Coordination: Engage referrals for outpatient counseling services with providers across the US and abroad.
• Patient Safety: Conduct follow-up calls to assess risk and provide safety referrals.
• Credentialing: Manage resource database and provider network credentialing.
• Admissions and Treatment Authorization: Authorize outpatient treatment services per protocols.
• Communication: Facilitate communication among diverse settings and teams.
• Outreach: Increase awareness of Centerstone Military Services in communities.
• Engagement: Drive eligible patients to use Centerstone programs and address barriers.
• Program Development: Assess programs for efficacy and improvements.

Skills

Communication skills

HIPAA compliance

Team collaboration

Problem solving

Resource linking

Knowledge of suicide assessments

Education

Bachelor’s degree in Social Work, Psychology, or related field

Tools

Microsoft Office

Excel

Adobe

Zoom

Job description

Centerstone is seeking a Clinical Care Coordinator to manage a veteran-focused caseload, coordinate outpatient counseling services, and liaise with multidisciplinary teams across the US and abroad. This role emphasizes HIPAA compliance, patient safety, and program coordination.

The ideal candidate has a bachelor’s degree in social work, psychology, or related field, plus military affiliation and experience in behavioral health or general office work.