Military and Veteran Care Coordinator

Northwestern Counseling & Support Services; St. Albans (VT); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Employer-matched retirement plan

Educational support

Student loan forgiveness

Job summary

Northwestern Counseling & Support Services (NCSS) in Saint Albans, VT is seeking a dedicated Care Coordinator to provide integrated, person-centered support to military members, veterans, and their families. You will collaborate with healthcare providers, agencies, and the VA to ensure timely, coordinated care and smooth transitions between services.

The role focuses on trauma recovery, reintegration challenges, housing stability, and behavioral health coordination, with an emphasis on

Qualifications

• Bachelor’s Degree preferred; or equivalent combination of related education, training and experience.
• Experience working with or within the VA, Department of Defense, or veteran-serving nonprofits is highly valued.

Responsibilities

• Provide integrated, person-centered support to veterans, service members, and their families.
• Coordinate care across healthcare providers, community agencies, and the Department of Veterans Affairs.
• Assist with administrative and documentation processes.
• Promote engagement and wellness through trauma-informed, culturally competent care.

Skills

Care coordination

Case management

Trauma-informed care

Cultural competence

Communication skills

Education

Bachelor’s Degree

Job description

Job Details: Job Location: Saint Albans, VT 05478, Position Type: Full Time, Salary Range: $23.00 - $25.00 Hourly, Are you passionate about supporting those who have served our country? NCSS is seeking a dedicated Care Coordinator to join our team and provide integrated, person-centered support to military members, veterans, and their families.

In this role, you’ll play a key part in ensuring individuals receive timely, coordinated care that reflects their goals and needs. You’ll collaborate across systems, working closely with healthcare providers, community agencies, and the Department of Veterans Affairs—to help clients access the right level of care, navigate benefits, and transition smoothly between services.

The ideal candidate thrives in a fast-paced, team-oriented environment and values quality, compassion, and collaboration. You’ll support ongoing case management efforts, assist with administrative and documentation processes, participate in quality improvement initiatives, and maintain close communication with clients and partners to promote engagement and wellness.

Your work will focus on empowering veterans and service members by addressing unique needs such as trauma recovery, reintegration challenges, housing stability, and behavioral health coordination. This position requires flexibility, strong communication skills, and a commitment to trauma-informed, culturally competent care.

If you’re motivated by meaningful work and want to make a tangible difference in the lives of those who have served, we’d love to hear from you.

• At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support.
• Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period.

We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!

EOE

Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.

Qualifications:

Bachelor’s Degree preferred; or equivalent combination of related education, training and experience. Experience working with or within the VA, Department of Defense, or veteran-serving nonprofits is highly valued.