Veterans Liaison

Community Counseling Center, Cape Girardeau, MO; Cape Girardeau (MO); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

24 Paid Days Off Your First Year + get

a day off for your birthday!

Seven Paid Holidays

Competitive Health, Dental, Vision, &

Supplemental Insurance

Company Paid Life and LTD Insurance

Employee Referral Program

Job summary

Community Counseling Center (CCC) in Cape Girardeau, MO seeks a Veterans Liaison to connect Veterans, service members, and families with suicide prevention, behavioral health, and supportive services. The role emphasizes outreach, screening, case management, and care coordination through a trauma-informed, person-centered approach.

The position involves community outreach, intake assessments, service plan development, referrals, crisis response, and thorough documentation.

Qualifications

• Bachelor's degree in a social services field is required.
• Minimum of one year experience in behavioral health, social services, case management, Veteran services, crisis intervention, or related field desired.
• Knowledge of community resources, behavioral health systems, and supportive service programs.

Responsibilities

• Conduct community outreach and build referral relationships with VA facilities and local organizations.
• Screen participants for eligibility and suicide risk using approved tools and agency protocols; complete intake assessments.
• Develop service plans, provide case management, and monitor participant progress.
• Coordinate referrals and warm hand-offs for behavioral health care, housing, benefits, transportation, employment, and other needs.
• Respond to crises according to agency procedures and coordinate emergency referrals when needed.
• Maintain timely documentation, participate in required reporting and training, and protect participant confidentiality.
• Provide ongoing case management services, including monitoring participant progress and coordinating referrals.
• Support outreach events and comply with agency policies, grant requirements, and applicable regulations.

Skills

Communication skills

Organizational skills

Documentation skills

Trauma-informed approach

Cultural competency

Veteran services knowledge

Education

Bachelor's degree in Social Work, Psychology, Sociology, Human Services, Counseling, or related social services field

Job description

Schedule: Monday - Friday 8:00am - 4:30pm (Times may vary; occasional evening or weekend maybe required)

Location: Cape Girardeau, MO (Cape County), serve all five counties which include Cape, Fredericktown, Marble Hill, Perryville, and Ste Genevieve Missouri.

Pay Non - Exempt: $20.00 - $22.40 per hour (Depending on experience)

Job Summary:

The Veterans Liaison connects Veterans, Service Members, and eligible family members with suicide prevention, behavioral health, and supportive services. This position provides outreach, screening, case management, and care coordination using a trauma - informed, person - centered approach.

Minimal Requirements:

• Bachelor's degree in Social Work, Psychology, Sociology, Human Services, Counseling, or related social services field required.
• Minimum of one (1) year experience working in behavioral health, social services, case management, Veteran services, crisis intervention, or related field desired.
• Knowledge of community resources, behavioral health systems, and supportive service programs.
• Strong communication, organizational skills, and documentation skills; ability to maintain professional boundaries and confidentiality.
• Ability to work effectively with diverse populations using a trauma-informed and culturally responsive approach.
• Ability to work with diverse population using a trauma-informed approach.
• Experience working with Veterans or knowledge of military culture desired.
• Must hold Valid Driver's License (Class E for Missouri or Class D for IL Residents - Obtain on start date) and current continuous auto insurance. Ability to travel within the service area.

Job Duties:

• Conduct community outreach and build referral relationships with VA facilities and local organizations.
• Screen participants for eligibility and suicide risk using approved tools and agency protocols; complete intake assessments.
• Develop service plans, provide case management, and monitor participant progress.
• Coordinate referrals and warm hand-offs for behavioral health care, housing, benefits, transportation, employment, and other needs.
• Respond to crises according to agency procedures and coordinate emergency referrals when needed.
• Maintain timely documentation, participate in required reporting and training, and protect participant confidentiality.
• Provide ongoing case management services, including monitoring participant progress and coordinating referrals.
• Support outreach events and comply with agency policies, grant requirements, and applicable regulations.
• Other duties may be assigned as needed.
• 24 Paid Days Off Your First Year + get a day off for your birthday!
• Seven Paid Holidays
• Competitive Health, Dental, Vision, and Supplemental Insurance
• Company Paid Life and LTD Insurance
• Employee Referral Program
• Much More!

Community Counseling Center (CCC) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristics protected by law.

CCC will consider requests for reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, etc.