Veterans Housing Navigator

VOA Illinois; Chicago (IL); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403(b) with employer match

Generous Paid-Time Off

Early wage access (Payactiv)

PSLF eligible employer

Life Insurance

FSA/HSA

EAP

Referral program

Job summary

VOA Illinois is seeking a Housing Coordinator to help Veterans access stable housing. The role focuses on housing navigation, landlord engagement, and coordination with community partners to expand safe, affordable housing opportunities for Veterans.

The incumbent will conduct housing assessments, coordinate inspections, and ensure compliance with housing regulations while collaborating with internal teams to prevent homelessness and sustain long-term housing stability.

Qualifications

• High School Diploma or equivalent required.
• 2+ years experience with low-income or homeless populations in housing services, property management, or related field.
• Valid driver’s license and reliable transportation.
• Proficiency in Microsoft Office and reporting tools.
• Strong English reading, writing, and verbal communication skills.
• Excellent organizational, customer service, and multitasking skills.

Responsibilities

• Coordinate with service providers, partners, and stakeholders to prevent and end Veteran homelessness.
• Provide housing navigation services including assessments, referrals, and placement support.
• Conduct housing inspections and ensure safety and compliance standards.
• Serve as resource on fair housing laws and tenant rights.
• Recruit and retain landlords to expand housing opportunities for Veterans.
• Respond promptly to participant and partner inquiries for timely housing placements.
• Maintain accurate documentation in HUD-VASH, VA systems, and Office tools.
• Collaborate with program team to support long-term housing stability.
• Support program performance goals and compliance with HUD/VA regulations.
• Participate in housing-related outreach events and landlord seminars.

Skills

MS Office

English proficiency

Communication

Customer service

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Job description

VOA Illinois is seeking a Housing Coordinator to help Veterans access stable housing. The role focuses on housing navigation, landlord engagement, and coordination with community partners to expand safe, affordable housing opportunities for Veterans.

The incumbent will conduct housing assessments, coordinate inspections, and ensure compliance with housing regulations while collaborating with internal teams to prevent homelessness and sustain long-term housing stability.