Veterans Claims Quality Assurance Specialist

Veterans Benefits Administration; Guaynabo (PR); On-site; USD 90,000 - 120,000; Full time

Job summary

Veterans Benefits Administration in the Department of Veterans Affairs seeks a Rating Quality Review Specialist located in a VARO Veterans Service Center or Pension Maintenance Center. The role supports the regional office quality assurance program and serves as a technical adviser to decision review officers and rating veterans service representatives.

The position is full-time, not remote, with requirements including time-in-grade rules and specialized experience in claims management or

Qualifications

• One year of specialized experience equivalent to at least GS-12.
• Experience includes training, analysis, or information systems duties in a claims management process.
• Examples: conducting quality reviews, evaluating claims development programs, facilitating trainings, identifying training gaps, providing data for information systems, or guiding staff in systems operation.

Skills

Specialized Experience

Job description

Veterans Benefits Administration in the Department of Veterans Affairs seeks a Rating Quality Review Specialist located in a VARO Veterans Service Center or Pension Maintenance Center. The role supports the regional office quality assurance program and serves as a technical adviser to decision review officers and rating veterans service representatives.

The position is full-time, not remote, with requirements including time-in-grade rules and specialized experience in claims management or