Veterans Benefits & VR&E Program Specialist

Veterans Benefits Administration; Hilo (HI); On-site; USD 52,000 - 76,000; Full time

Job summary

Veterans Benefits Administration in Hawaii seeks a Program Specialist to support VR&E operations, manage inquiries, and assist with administering Chapter 31 benefits. The role involves data entry, coordination, and documenting actions in multiple VA systems.

The position requires strong administrative skills, knowledge of VA education, housing, and other benefits, and the ability to handle time-sensitive tasks in a fast-paced environment on-site in Hilo, HI.

Qualifications

• Experience providing administrative support in an office setting.
• Ability to handle inquiries about VA benefits and processes.
• Familiarity with VR&E case management environments and records maintenance.
• Strong data entry and records management skills.

Responsibilities

• Resolve complex Chapter 31 training issues and maintain entitlement records.
• Answer inquiries on compensation, home loans, education benefits, and VA benefits.
• Assist case managers and support VR&E program operations.
• Enter, track, and report VR&E data using agency systems.
• Process VR&E applications using VBMS, SIRLS, PHF, and related systems.

Skills

Administrative support

Customer service

Scheduling

Data entry

Phone inquiries handling

Education

Bachelor's degree

Tools

VBMS

SIRLS

Share

PHF

CWINRS

Microsoft Office

Job description

Veterans Benefits Administration in Hawaii seeks a Program Specialist to support VR&E operations, manage inquiries, and assist with administering Chapter 31 benefits. The role involves data entry, coordination, and documenting actions in multiple VA systems.

The position requires strong administrative skills, knowledge of VA education, housing, and other benefits, and the ability to handle time-sensitive tasks in a fast-paced environment on-site in Hilo, HI.