Veterans Benefits Quality & Training Specialist

Veterans Benefits Administration; Houston (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Veterans Benefits Administration is seeking an Authorization Quality Review Specialist to join the Veterans Service Center within a VARO/BEST quality assurance program. The role serves as a key technical adviser to Veterans Service Representatives and supports training, analysis, and information systems improvements in claims management.

Applicants must meet the GS-11 or GS-12 qualifications, including specialized experience and education requirements, and comply with time-in-grade and federal

Qualifications

• Specialized experience in training, analysis, or information systems within a claims management process.
• Experience must be substantive and relevant to federal, military, or private sector roles.

Responsibilities

• Provide technical advice on claims processing rules or procedures.
• Lead training or curricular development for claims management personnel.
• Support analysis of claims data to identify process improvements.
• Coordinate with cross-functional teams on information systems initiatives.

Skills

Training

Analysis

Information systems

Education

Ph.D. or equivalent

Graduate education (3 years)

LL.M.

Tools

Claims management software

Job description

Veterans Benefits Administration is seeking an Authorization Quality Review Specialist to join the Veterans Service Center within a VARO/BEST quality assurance program. The role serves as a key technical adviser to Veterans Service Representatives and supports training, analysis, and information systems improvements in claims management.

Applicants must meet the GS-11 or GS-12 qualifications, including specialized experience and education requirements, and comply with time-in-grade and federal