Veterans Benefits Advocate

State of Tennessee; Clarksville (TN); Sur place; USD 37 000 - 45 000; Plein temps

Résumé du poste

The State of Tennessee invites applications for a Veterans Benefits Counselor in Clarksville, TN. This full-time role helps veterans and dependents determine eligibility, file claims, and navigate decisions to maximize entitled benefits.

You will conduct interviews, review records, submit adjudication packages, and provide guidance and outreach across counties, traveling regularly to assist veterans and their families with available benefits.

Qualifications

• Minimum one year of full-time college credit from an accredited institution.
• Military Pay Grade of E-4 or above; honorably discharged.
• Possess a valid motor vehicle's operator license.
• Be accredited by the General Counsel of the Veterans' Administration within 12 months of employment.

Responsabilités

• Evaluate Veterans Administration determinations for compliance and initiates additional action as needed.
• Conducts interviews/ assessments of the claimant to determine veteran's era of service, duty locations, and military professions to determine eligibility and compensation consideration.
• Reviews documents such as DD214s, medical records, personnel files, and other relevant documents. Create and submit claims package for adjudication.
• Files claims for benefits and services, maintains accurate recordkeeping and provides follow-up on claims to their conclusion.
• Interpret Veterans Administration decisions and determinations to claimants.
• Provides guidance to claimants of available options in accordance with applicable laws and regulations.
• Communicates with the public and provides exceptional customer service.
• Participates in all training events as directed by the department to maintain State and Federal credentials.
• Travels to assigned counties on a regular basis to inform and assist veterans, and dependents concerning entitled benefits at approved outreach events.

Connaissances

Interviewing

Customer service

Written communications

Problem solving

Time management

Formation

One year of college credit

Outils

Laptop

Cellphone

Copier/Scanner

Description du poste

The State of Tennessee invites applications for a Veterans Benefits Counselor in Clarksville, TN. This full-time role helps veterans and dependents determine eligibility, file claims, and navigate decisions to maximize entitled benefits.

You will conduct interviews, review records, submit adjudication packages, and provide guidance and outreach across counties, traveling regularly to assist veterans and their families with available benefits.