Veterans Benefits Counselor & Outreach Advocate

Georgia Department of Revenue; Athens (GA); On-site; USD 35,000 - 42,000; Full time

Job summary

The Georgia Department of Veterans Service seeks a VSO1 to assist veterans, dependents, and survivors with VA benefits claims—compensation, pension, education, healthcare, and survivor benefits. You will review service records, identify service-connected conditions, and prepare comprehensive claims, while maintaining confidentiality and professionalism.

You will coordinate with VA officials, healthcare providers, and attorneys, educate veterans and families about eligibility, conduct outreach,

Qualifications

• High school diploma/GED with 60 college hours and 1 year of related experience.
• Must obtain VA accreditation within six months.

Responsibilities

• Assist veterans, dependents and survivors with filing and managing VA benefits claims.
• Coordinate with VA officials, healthcare providers and attorneys as needed.
• Educate veterans and families about eligibility and benefits and conduct outreach.
• Handle case management referrals using the Unite Us system for housing, mental health, and employment support.

Skills

Case management

Word processing

Interviewing

Education

High school diploma/GED and two years of college coursework

Job description

The Georgia Department of Veterans Service seeks a VSO1 to assist veterans, dependents, and survivors with VA benefits claims—compensation, pension, education, healthcare, and survivor benefits. You will review service records, identify service-connected conditions, and prepare comprehensive claims, while maintaining confidentiality and professionalism.

You will coordinate with VA officials, healthcare providers, and attorneys, educate veterans and families about eligibility, conduct outreach,