Veteran Services Program Manager – SSVF

Volunteers-of-America-Mid--state; Owensboro (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

Flexible Spending Account

Health Spending Account

Short Term Disability

Life Insurance

403b retirement plan with company fund

Job summary

Volunteers of America Mid-States (VOA) is seeking a Program Manager for the Supportive Services for Veteran Families (SSVF) program. The role oversees operations under Veteran Services leadership, ensuring outreach, supervision, budgeting, and compliance with VA and VOA policies.

The position focuses on assisting Veterans experiencing or at risk of homelessness within the local area. The candidate will supervise staff, maintain HMIS and program documentation, build agency partnerships, and

Qualifications

• Bachelor of Social Work or related field required; minimum 3 years of field experience, or 7 years without a degree, or a Veteran with 5 years of related work experience.
• Demonstrated ability in family needs assessment, accessing local resources, advocacy, counseling, and collaboration with local service providers.
• Commitment to VOA values: dedication, compassion, diversity, justice, integrity.

Responsibilities

• Provide outreach in the local communities.
• Provide staff supervision and training and conduct employee evaluations regularly.
• Assist in the preparation and maintenance of program budgets.
• Conduct review of employee case files and hold weekly treatment team meetings.
• Ensure compliance with all VA and VOA policies and procedures.
• Provide property management for the SSVF regional office in which the program is housed.
• Complete documentation and reporting accurately and in a timely manner (statistical reports, program reports, QAS, annual reports and strategic plans).
• Maintain programs database and HMIS.
• Build relationships with all relevant agencies and service providers.
• Continue developing new forms of community outreach and awareness.
• Advocate for the Veteran, integrating client needs into SSVF service needs.
• Maintain high level of integrity for the program.
• Perform PQI duties as assigned; ensure compliance with Council on Accreditation standards.
• Engage in external relations activities as needed.

Skills

Communication skills

Advocacy

Organization

Education

Bachelor of Social Work or related field

7 years of field experience with no degree

Veteran with 5 years related work experience

Job description

Volunteers of America Mid-States (VOA) is seeking a Program Manager for the Supportive Services for Veteran Families (SSVF) program. The role oversees operations under Veteran Services leadership, ensuring outreach, supervision, budgeting, and compliance with VA and VOA policies.

The position focuses on assisting Veterans experiencing or at risk of homelessness within the local area. The candidate will supervise staff, maintain HMIS and program documentation, build agency partnerships, and