Veteran Services Program Manager: Impactful Operations

USVETS Las Vegas Bonanza; Las Vegas (NV); On-site; USD 85,000 - 110,000; Full time

Job summary

USVETS Las Vegas Bonanza seeks a Program Manager to oversee daily operations across site programs, lead program teams, and ensure services meet contractual and regulatory requirements for veterans and their families.

You will manage budgets, build community partnerships, supervise staff, and drive outcomes that promote housing stability and independence, with a focus on trauma-informed, client-centered service delivery.

Qualifications

• Bachelor’s degree required; Master’s preferred; equivalent experience may substitute.
• Minimum 2 years in program management, staff supervision, and budget oversight.
• Experience serving veterans or homelessness populations is preferred.
• Strong leadership and communication skills.

Responsibilities

• Oversee daily operations across site programs, ensuring effective service delivery and alignment with organizational goals.
• Supervise program coordinators and other program leadership staff, including hiring, coaching, performance management, and staff development.
• Monitor program outcomes, staffing levels, budgets, and resource needs.
• Promote a safe, supportive, and therapeutic environment for veterans and families.
• Facilitate team meetings, review timesheets, and provide guidance on program operations and staff performance.
• Oversee service delivery across case management, housing, workforce development, outreach, and residential programs.
• Coordinate with clinical, facilities, and operations teams to support integrated services and site needs.
• Maintain relationships with VA, Continuum of Care, funders, landlords, and community organizations.
• Represent U.S.VETS in community meetings, collaborative initiatives, and partner engagements.
• Ensure compliance with applicable federal, state, and local regulations, grant requirements, and funding standards.
• Oversee program documentation, data accuracy, reporting, audits, and required records.
• Lead special projects and continuous improvement initiatives to strengthen program effectiveness.

Skills

Leadership

Decision-making

Conflict resolution

Problem solving

Written and verbal communication

MS Office

Valid driver's license

Education

Bachelor's degree in Social Work, Public Administration, Nonprofit Management, or related field

Master's degree in Social Work, Public Administration, Nonprofit Management, or related field

Tools

Microsoft Office

Job description

USVETS Las Vegas Bonanza seeks a Program Manager to oversee daily operations across site programs, lead program teams, and ensure services meet contractual and regulatory requirements for veterans and their families.

You will manage budgets, build community partnerships, supervise staff, and drive outcomes that promote housing stability and independence, with a focus on trauma-informed, client-centered service delivery.