Veteran Services Office Manager & Payroll Lead

Delaware County; Delaware (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Delaware County's Veteran Services office seeks an organized administrative specialist to coordinate daily operations, process payroll, review documents, and support service delivery to veterans and families.

The role reports to the Director and Deputy Director, requires a high school diploma with four years of related experience, a notary license or ability to obtain one, and a valid Ohio driver’s license with acceptable driving history.

Qualifications

• High School diploma or equivalent and four years of related work experience.

Responsibilities

• Receives and greets clients and visitors, answers basic questions on office functions such as benefits, claims, financial assistance, resource connection, outreach, education benefits, and transportation.
• Receives, prepares, files and maintains documents, records, and correspondence.
• Performs accurate typing, word processing, and related computer operations.
• Devises correspondence, completes forms and develops reports.
• Enters and processes employee payroll.
• Creates purchase orders, manages office purchasing cards, pays bills, and tracks the budget under direction of the Director.
• Coordinates service officer assignments by monitoring workload distribution via office software and logs entries.
• Attends various training sessions, video conferences, and workshops.
• Works overtime and outside of typical work schedule/business hours as required.
• Orders, maintains, and distributes office supplies.
• Provides transportation coordination support when the Transportation Officer is absent by receiving calls, interacting with clients, scheduling rides, scheduling drivers, and maintaining transportation records.
• Assists other departmental staff in various projects and functions such as outreach and collaboration of outside organizations.
• Receives customer complaints and directs to the appropriate personnel.
• Handles general public inquiries to include people with disabilities and people who may be upset, difficult and/or ill, to include service animals.
• Operates County vehicles to perform assigned departmental duties, including travel to work locations, meetings, training sessions, and other authorized destinations, in accordance with applicable safety requirements and County policies.
• Maintains appointment calendars as requested; and

Job description

Delaware County's Veteran Services office seeks an organized administrative specialist to coordinate daily operations, process payroll, review documents, and support service delivery to veterans and families.

The role reports to the Director and Deputy Director, requires a high school diploma with four years of related experience, a notary license or ability to obtain one, and a valid Ohio driver’s license with acceptable driving history.