Veteran Resource Outreach Specialist

AppleOne Employment Services; Santa Ana (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

AppleOne Employment Services seeks a Veteran Outreach Coordinator to support Veterans, eligible family members, and caregivers by connecting them with essential community resources, benefits, and support services. This full-time direct hire opportunity is ideal for someone passionate about Veteran advocacy and community outreach.

The role involves managing a caseload, building partnerships with Veterans organizations, housing providers, and healthcare resources, and documenting outcomes.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• At least 2 years of experience working with Veterans, individuals with disabilities, or related service fields.
• Understanding of Veteran culture and transitions and challenges.
• Experience with suicide prevention, behavioral health resource navigation, crisis de-escalation, or related programs.
• Ability to recognize potential behavioral health concerns and elevate to clinical professionals.
• Strong communication, interpersonal, problem-solving, documentation, and organizational skills.
• Ability to travel extensively within the Southern California territory and maintain professional boundaries.
• Valid California driver’s license or state ID and vehicle insurance if required.

Responsibilities

• Conduct community outreach to identify, engage, and enroll eligible Veterans, family members, and caregivers in available programs.
• Manage an active caseload with individualized assistance, resource navigation, follow-up, and service coordination.
• Build and maintain relationships with Veterans organizations, healthcare providers, housing agencies, and social service partners.
• Connect participants with VA benefits, housing resources, healthcare services, behavioral health resources and other community programs.
• Maintain accurate and confidential case notes, participant records, referral tracking, and program outcomes data.
• Participate in required training, case reviews, suicide prevention education, and internal collaboration.

Skills

Communication

Interpersonal skills

Problem solving

Documentation

Organization

Independent work

Microsoft Office

Driver's license

Education

Bachelor’s degree

Tools

Microsoft Office

Google Suite

Database systems

Job description

AppleOne Employment Services seeks a Veteran Outreach Coordinator to support Veterans, eligible family members, and caregivers by connecting them with essential community resources, benefits, and support services. This full-time direct hire opportunity is ideal for someone passionate about Veteran advocacy and community outreach.

The role involves managing a caseload, building partnerships with Veterans organizations, housing providers, and healthcare resources, and documenting outcomes.