Veteran Housing Stability Coordinator

Volunteers-of-America; Helena (MT); On-site; USD 42,000 - 52,000; Full time

Job summary

Volunteers of America Northern Rockies is seeking a Service Coordinator for the SSVF program to provide best practices in case management for low-income Veteran families facing homelessness. The role focuses on outreach, rapid housing placement, and long-term stability through wrap-around services.

The coordinator will work with partners, maintain data in HMIS, complete online trainings, and travel to communities to meet Veterans’ needs.

Qualifications

• Associate degree with two years of case management experience, or high school with four years.
• Bachelor's degree is preferred for advanced roles.
• Valid driver’s license required.

Responsibilities

• Conduct outreach activities to identify Veterans for the SSVF program.
• Provide best practices in case management to help obtain housing and stability.
• Identify strengths and barriers to ensure access to SSVF and community services.
• Cultivate relationships with community resources to ensure referrals and wrap-around services.
• Maintain case management data in HMIS and other data systems as needed.
• Ensure ongoing education through SSVF trainings and program guide updates.
• Travel to various communities to meet Veterans’ needs and perform outreach.

Skills

Crisis management

Team collaboration

Oral & written communication

Servant leadership

Cultural values alignment

Education

Associate degree in related field

High School Diploma or equivalent

Bachelor's degree in human services (preferred)

Tools

Microsoft Office

HMIS / data systems

Job description

Volunteers of America Northern Rockies is seeking a Service Coordinator for the SSVF program to provide best practices in case management for low-income Veteran families facing homelessness. The role focuses on outreach, rapid housing placement, and long-term stability through wrap-around services.

The coordinator will work with partners, maintain data in HMIS, complete online trainings, and travel to communities to meet Veterans’ needs.