Veteran Community Relations Liaison

Upscale Home Care; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Meaningful work

Job summary

Upscale Home Care in Phoenix is seeking a Veteran Community Relations Liaison to serve as the agency’s voice within the military and veteran communities.

You will build relationships with VA clinics, veteran organizations, and local groups to connect veterans with home care services and resources, and you’ll represent our mission at events and through outreach activities.

Qualifications

• High school diploma or GED required; associate or bachelor’s degree is a plus.
• Sales, marketing, outreach, or customer service experience preferred.
• Strong communication and networking skills.
• Reliable car and valid driver’s license for local meetings.
• Familiarity with Word, Excel, and Outlook.

Responsibilities

• Be our voice: Share our mission and care options with veteran-focused organizations and leaders.
• Make friends: Connect with VA clinics, VFW posts, American Legion, and local groups to build bonds.
• Go to events: Attend veteran resources fairs and local networking meetings.
• Teach others: Educate veterans and families about home care options and benefits (Aid and Attendance).
• Find new clients: Refer veterans to grow our agency’s reach.
• Plan new ideas: Create outreach strategies to raise Phoenix veterans’ awareness of us.
• Keep track: Document daily visits, calls, and partner contacts.
• Work together: Coordinate with the main office on growth and community initiatives.

Skills

People skills

Communication

Networking

Self-motivation

Education

High school diploma or GED

Associate or Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Veteran Community Relations Liaison

Location: Phoenix, AZ

Company: Upscale Home Care

Do you love building connections that help people? Join our team in Phoenix! We help local veterans and their families get the high-quality home care they need to live safely and independently in their own homes.

As our Veteran Community Relations Liaison, you will be the primary voice of our agency within the military and veteran community. You will build relationships with veteran organizations, VA clinics, and local community groups to share our story and connect veterans with essential home care services.

What You Will Do:

• Be our voice: Share our mission and specialized care options with veteran-focused organizations and leaders.
• Make friends: Talk to VA outpatient clinics, VFW and American Legion posts, military retirement communities, and local rehab facilities to build strong bonds.
• Go to events: Attend veteran resources fairs, military appreciation events, and local networking meetings.
• Teach others: Educate veterans, their families, and care providers about available home care options and benefits (like Aid and Attendance).
• Find new clients: Bring in new veteran referrals to help our agency grow and serve those who served.
• Plan new ideas: Create smart outreach strategies to get our name known among Phoenix veterans.
• Keep track: Write down your daily visits, calls, and new partner contacts.
• Work together: Meet with our main office team to plan new growth steps and community initiatives.

What You Need:

• School: High school diploma or GED required. Associate or bachelor degree is a plus.
• Past work: Sales, marketing, outreach, or customer service experience preferred.
• People skills: Great at talking, listening, and making connections easily.
• Good communication: Clear speaking and writing skills.
• Drive: Able to work on your own and reach your goals.
• Computer use: Know how to use Word, Excel, and Outlook.
• Travel: A reliable car and a valid license to drive to local meetings.
• Bonus skills: Past experience working with veteran services, the VA network, or military communities.

What We Offer:

• Competitive pay with rewarding bonus opportunities.
• Flexible schedule with autonomy over your daily calendar.
• Meaningful work where your daily efforts directly improve the lives of local heroes.