Veteran Care & Administrative Support Specialist

US Department of Veterans Affairs; Butler (Butler County); On-site; USD 32,000 - 40,000; Full time

Job summary

The US Department of Veterans Affairs Domiciliary program seeks a Medical Support Assistant to direct operations of the Domiciliary living unit, provide direct Veteran care, and offer administrative support. The role requires adherence to health, safety, and sanitation policies and the ability to adapt to various duties with responsiveness.

Applicants may be referred while education/certification requirements are pending, with final hiring contingent on meeting all requirements.

Qualifications

• Knowledge of medical terminology and patient care practices.
• Strong customer service orientation and problem-solving ability.
• Proficient in communicating with clinical staff and patients.
• Ability to handle sensitive information in EHRs and scheduling systems.

Responsibilities

• Direct Veteran care within the Domiciliary living unit.
• Provide administrative support to Domiciliary Veterans.
• Ensure compliance with medical center and Domiciliary policies and safety standards.
• Demonstrate flexibility to perform multiple roles as needed.

Skills

Medical terminology

Customer service

Communication skills

PII handling and confidentiality

Scheduling and coordination

Independent work

Education

High school diploma / GED or equivalent

Tools

Electronic Health Records (EHR) systems

Scheduling systems

Job description

The US Department of Veterans Affairs Domiciliary program seeks a Medical Support Assistant to direct operations of the Domiciliary living unit, provide direct Veteran care, and offer administrative support. The role requires adherence to health, safety, and sanitation policies and the ability to adapt to various duties with responsiveness.

Applicants may be referred while education/certification requirements are pending, with final hiring contingent on meeting all requirements.