Vetco Hub Operations Leader

Petco; Summerville (SC); On-site; USD 70,000 - 90,000; Full time

Job summary

Petco is seeking a Vetco Operations Leader to provide daily leadership to their hub, coordinating with store partners to deliver high‑quality patient care and exceptional customer service while controlling costs. The role drives revenue and ensures efficient hub operations in partnership with TVM, Vet Services Support and HRBP.

The position requires strong leadership of paraprofessionals, staffing, scheduling, and development initiatives to foster a collaborative, growth‑oriented culture across

Qualifications

• Experience leading veterinary support hub operations.
• Ability to manage budgets, payroll, and inventory.
• Strong customer engagement and service excellence.
• Proven leadership and coaching of paraprofessionals.

Responsibilities

• Oversees daily hub operations and drives sales and profitability.
• Manages accounting, inventory, and payroll paperwork.
• Keeps expenses within budgeted levels.
• Creates proactive customer engagement and educates clients on best options for pets.

Skills

Operations leadership

People management

Budgeting

Payroll

Customer service

Job description

Petco is seeking a Vetco Operations Leader to provide daily leadership to their hub, coordinating with store partners to deliver high‑quality patient care and exceptional customer service while controlling costs. The role drives revenue and ensures efficient hub operations in partnership with TVM, Vet Services Support and HRBP.

The position requires strong leadership of paraprofessionals, staffing, scheduling, and development initiatives to foster a collaborative, growth‑oriented culture across