Vet Receptionist — Flexible Hours in Local Practice

Vets for Pets; Abingdon (VA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Wellbeing sessions

Pension scheme

Staff discount

Career development opportunities

Exclusive discounts

Job summary

Vets for Pets in Oxford Botley and Abingdon is hiring a Veterinary Receptionist who delivers outstanding client service, welcomes clients, handles phone and digital communications, and supports the veterinary team.

You’ll manage appointments, process payments, registrations, and paperwork, keep the reception area tidy, and promote our Complete Care plans. We value teamwork, reliability, and a love of animals.

Qualifications

• Customer service excellence with friendly team spirit.
• Passion for animals and care for clients.
• Clear communication and good IT literacy.

Responsibilities

• Greet clients in person and over the phone with warmth.
• Answer calls, manage emails and WhatsApp communications.
• Handle admin tasks: scan hospital paperwork, insurance forms, microchip registrations, cashing up reports.
• Book appointments, place prescription orders, process payments, and log client/patient data.
• Keep reception tidy and welcoming and update notice boards.
• Discuss Complete Care Plan offers to clients to support pet care.
• Coordinate day-to-day practice routines using the online booking system.

Job description

Vets for Pets in Oxford Botley and Abingdon is hiring a Veterinary Receptionist who delivers outstanding client service, welcomes clients, handles phone and digital communications, and supports the veterinary team.

You’ll manage appointments, process payments, registrations, and paperwork, keep the reception area tidy, and promote our Complete Care plans. We value teamwork, reliability, and a love of animals.