Vet Hospital Operations Leader | Growth & Team Development

Port Cities Animal Hospital; Manitowoc (WI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off

Career Growth and Development Opportun

Generous Personal Pet Care Discounts

Employee Assistance Program

Continuing Education Support

And More!

Job summary

Port Cities Animal Hospital in Manitowoc, WI is seeking an experienced Hospital Manager to join our leadership team. You will partner with the Chief of Staff to drive productivity, patient care quality, and growth while fostering teamwork and accountability.

Lead client service and technical teams, manage budgets and inventories, and develop staff through coaching and training. You will recruit, onboard, and retain top talent to sustain a positive, collaborative hospital culture.

Qualifications

• Minimum of 5 years of veterinary technical experience.
• Minimum of 3 years of leadership or management experience.
• Strong problem-solving and decision-making skills.
• Excellent interpersonal and communication abilities.

Responsibilities

• Provide operational oversight of the hospital and daily workflow.
• Lead and develop technician and client service teams.
• Manage financial performance, budgets, payroll, inventory, and KPIs.
• Support business development and growth initiatives.
• Monitor client satisfaction and enhance client loyalty.
• Coach team members to deliver exceptional client service.
• Collaborate with doctors and department leaders on patient care and ops.
• Recruit, onboard, and retain top talent.
• Oversee facility maintenance.

Skills

Leadership

Vet tech exp

Client service

Revenue management

Education

CVT credentials preferred

Job description

Port Cities Animal Hospital in Manitowoc, WI is seeking an experienced Hospital Manager to join our leadership team. You will partner with the Chief of Staff to drive productivity, patient care quality, and growth while fostering teamwork and accountability.

Lead client service and technical teams, manage budgets and inventories, and develop staff through coaching and training. You will recruit, onboard, and retain top talent to sustain a positive, collaborative hospital culture.