Hospital Manager

Vetcor; Manitowoc (WI); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

401(k) Match

Paid Time Off

Pet Care Discounts

Employee Assistance

Continuing Education

Career Growth

Job summary

Port Cities Animal Hospital is seeking an experienced Hospital Manager to lead daily operations, improve profitability, and drive growth. You will oversee staff development, workflow efficiency, and quality patient care while promoting a collaborative culture.

The ideal candidate will pair veterinary technical experience with strong business acumen, with CVT credentials preferred and a track record of leading teams in a veterinary setting.

Qualifications

• Candidate must combine business acumen with hands-on veterinary experience.
• CVT credentials preferred.
• Leadership experience in veterinary settings is required.

Responsibilities

• Providing operational oversight of the hospital and daily workflow.
• Leading and developing our technician and client service teams.
• Managing financial performance, budgets, payroll, inventory, and KPIs.
• Supporting business development and hospital growth initiatives.
• Monitoring client satisfaction and strengthening client loyalty.
• Training and coaching team members to deliver exceptional client service.
• Collaborating with doctors and department leaders to support patient care and operations.
• Recruiting, onboarding, developing, and retaining top talent.
• Facility maintenance.

Skills

Leadership

Team development

Communication

Financial management

Education

CVT credential

Job description

Who We Are

Port Cities Animal Hospital is seeking an experienced and motivated professional to join our leadership team as a Hospital Manager. The successful candidate will share our commitment to delivering exceptional client service, outstanding veterinary care, and a positive work environment for our team.

In partnership with the Chief of Staff, the Hospital Manager plays a key role in driving the productivity, profitability, and growth of the hospital while fostering a culture of teamwork, accountability, leadership development, and continuous improvement.

Key Responsibilities

Responsibilities include, but are not limited to:

• Providing operational oversight of the hospital and daily workflow
• Leading and developing our technician and client service teams
• Managing financial performance, budgets, payroll, inventory, and key performance indicators
• Supporting business development and hospital growth initiatives
• Monitoring client satisfaction and implementing strategies to strengthen client loyalty
• Training and coaching team members to deliver exceptional client service
• Collaborating with doctors and department leaders to support quality patient care and operational excellence
• Recruiting, onboarding, developing, and retaining top talent
• Facility maintenance

Qualifications

We are seeking a leader who combines strong business acumen with hands-on veterinary technical experience.

Preferred Qualifications

• Certified Veterinary Technician (CVT) credentials preferred
• Minimum of 5 years of veterinary technical experience, including:
• Supporting veterinarians during patient examinations
• Performing and overseeing laboratory services
• Assisting with vaccinations and preventive care
• Taking and reviewing radiographs (X-rays)
• Supporting surgical procedures
• Assisting with dentistry and dental radiography
• Minimum of 3 years of leadership or management experience
• Strong problem-solving and decision-making skills
• Proven ability to manage multiple priorities and execute efficiently
• Excellent interpersonal, communication, coaching, and conflict resolution skills
• Experience managing revenue, payroll, inventory, and operational budgets
• Ability to build and maintain a positive, collaborative team culture

We offer competitive compensation and a comprehensive benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Career Growth and Development Opportunities
• Generous Personal Pet Care Discounts
• Employee Assistance Program
• Continuing Education Support
• And More!

If you are passionate about veterinary medicine, leadership, team development, and operational excellence we'd love to hear from you.

Join Port Cities Animal Hospital and help lead a team dedicated to providing exceptional care for pets and service for clients every day.